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This role is responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer's business needs. Creates and maintains effective customer relationships to secure customer satisfaction. Provides the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organization in deal pursuit situations.
Job Responsibility:
Deliver the Zerto message and vision including technical architecture presentations and product demonstrations to prospective customers and partners
Conduct live and virtual customer meeting presentations and demonstrations
Support lead generation activities such as events, webinars, user groups, etc.
Lead technical sales calls
Qualify sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
Stay current with continuous education of Zerto's latest software, platforms and cloud solutions
Acts as technical expert to develop and propose solutions that meet the technology and business requirements of customers
Implement and manage POCs to technical closure
Ownership of all pre-sales activities in support of technical evaluation and validation of Zerto solution
Continuously drive and promote value of Zerto solutions to partners and customers
Interact with Product Management to ensure the product fills customer requirements and communicate these requirements
Requirements:
At least 5 to 7 years' experience of Pre-Sales Engineering or similar customer facing role, experience preferably in a software or data center environment
Possess a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery
Exceptional verbal and written communication skills
Self-motivated and a self-starter, comfortable working remotely and autonomously
Strong practical understanding of Datacenter and Cloud architecture (VMWare, Azure, AWS, GCP, etc.)
Thrives in a fast-paced environment
the ability to handling multiple calls/demos per day with immediate follow up
Possess a high level of business acumen and experience working with all levels of decision makers including Cx0 level personnel
Ability to travel 50%
Bachelor's degree required or equivalent experience
Nice to have:
Working knowledge of Salesforce.com or other major CRM
Knowledge of or familiarity of real-life IT environments
Enterprise-level systems administration, recovery, and configuration
Experience in server, storage, and/or network administration
Practical working knowledge of Microsoft SQL Server, MySQL, Oracle, or other mass-market databases
Linux or UNIX administration skills
Experience with PowerShell, shell scripting or REST API scripting
Ability to test and setup customer-like computing environments for demo/troubleshooting purposes
Understanding of computer and networking hardware, Network routing, configuration, etc.
Familiarity with the installation and configuration of Linux or UNIX operating systems & setup and operation of TCP/IP networking on Linux or UNIX systems
What we offer:
Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
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