Job Description:
At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). The Senior Manager, Zero Trust Operations, sits at the center of Schwab’s Zero Trust security ecosystem, owning some of the firm’s most complex and high‑impact operational challenges. This role is for a deeply technical, highly trusted individual contributor who thrives in ambiguity and takes pride in leading the response to critical incidents, systemic issues, and platform risks that span cloud, network, identity, and endpoint domains. You will serve as a technical authority and escalation leader, setting direction during high‑stakes events, translating complex telemetry into clear outcomes, and ensuring secure, reliable access for the business at scale. Beyond incident leadership, this role plays a critical part in shaping the long‑term health and maturity of Zero Trust services. You’ll design and implement high‑risk changes, evolve policy and segmentation models, and drive proactive improvements through monitoring, automation, and AI‑assisted workflows. As a senior individual contributor, you’ll influence outcomes through expertise rather than hierarchy, partnering closely with engineering, architecture, and technology teams, mentoring peers, and raising the operational bar across the organization. This role is ideal for experienced Zero Trust operations professionals who want broad enterprise impact, deep technical ownership, and the opportunity to shape how Zero Trust services operate and mature at scale.
