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Senior Development engineer to sustain different versions of the Zen product (currently at version 15) used in embedded systems. The role involves contributing to the development and maintenance of the Zen product line, handling enormous amounts of critical data, and working closely with Support, QA, and development teams.
Job Responsibility:
Work with product support to reproduce product related cases and escalations
Diagnose and resolve complex product issues
Participate in requirements analysis, design reviews, code review and other work related to Zen product functionality
Improve processes in existing development cycles to ensure that customer reported issues do not reappear
Create test strategies and plans encompassing a suite of reliable test cases
Provide input to QA engineers for building tests that verify implemented product defects
Debug existing code for defects found by internal and external users
Become an expert in how the product operates and be the first stop for customer escalations into Engineering
Requirements:
Bachelor’s degree in Computer Science, Electronic Engineering, or equivalent experience
Five or more years of professional experience in software development or maintenance, with in-depth debugging skills
In-depth knowledge of C and C++ to diagnose and analyze defects
User space and server side debugging on Windows and Linux operating systems
Experience working with file systems, transactional databases and SQL
Excellent problem solving and analytical skills
Nice to have:
Knowledge of Java and Python
Three or more years as a Sustaining Engineer solving high urgency cases and critical escalations
Knowledge of TCP/IP, DHCP, etc. principles
Familiarity using analyzers
Log analysis, data analysis, and performance analysis tools
Basic knowledge of B-Tree and Key-value stores implementations
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