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Zen Sustaining Engineer

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Actian

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Location:
India , Bangalore ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Senior Development engineer to sustain different versions of the Zen product (currently at version 15) used in embedded systems. The role involves contributing to the development and maintenance of the Zen product line, handling enormous amounts of critical data, and working closely with Support, QA, and development teams.

Job Responsibility:

  • Work with product support to reproduce product related cases and escalations
  • Diagnose and resolve complex product issues
  • Participate in requirements analysis, design reviews, code review and other work related to Zen product functionality
  • Improve processes in existing development cycles to ensure that customer reported issues do not reappear
  • Create test strategies and plans encompassing a suite of reliable test cases
  • Provide input to QA engineers for building tests that verify implemented product defects
  • Debug existing code for defects found by internal and external users
  • Become an expert in how the product operates and be the first stop for customer escalations into Engineering

Requirements:

  • Bachelor’s degree in Computer Science, Electronic Engineering, or equivalent experience
  • Five or more years of professional experience in software development or maintenance, with in-depth debugging skills
  • In-depth knowledge of C and C++ to diagnose and analyze defects
  • User space and server side debugging on Windows and Linux operating systems
  • Experience working with file systems, transactional databases and SQL
  • Excellent problem solving and analytical skills

Nice to have:

  • Knowledge of Java and Python
  • Three or more years as a Sustaining Engineer solving high urgency cases and critical escalations
  • Knowledge of TCP/IP, DHCP, etc. principles
  • Familiarity using analyzers
  • Log analysis, data analysis, and performance analysis tools
  • Basic knowledge of B-Tree and Key-value stores implementations

Additional Information:

Job Posted:
December 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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