Z/OS Technical Support Specialist, Robert Half

Z/OS Technical Support Specialist

Robert Half

Location:
United States, Cincinnati

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an experienced z/OS Technical Support specialist to join our team in Cincinnati, Ohio. In this long-term contract position, you will provide technical expertise and troubleshooting for desktop systems, ensuring seamless operations across hardware and software platforms. This role offers an excellent opportunity to work with advanced technologies in a collaborative environment.

Job Responsibility:

Provide comprehensive technical support for desktop systems, including installation, configuration, and troubleshooting
Manage and maintain Active Directory environments, ensuring proper access and security protocols
Diagnose and resolve hardware issues for desktop workstations, ensuring minimal downtime
Administer and support Windows 10 operating systems, including updates and performance optimization
Execute desktop imaging tasks to ensure consistent deployment across systems
Collaborate with team members to address technical challenges and improve system efficiency
Document technical procedures and solutions for future reference and training purposes
Conduct regular system checks to ensure peak performance and address potential issues proactively
Assist in implementing upgrades and patches to maintain compliance and functionality
Provide training and guidance to end-users on system usage and troubleshooting techniques

Requirements:

Proven experience in desktop support with a focus on workstation setups and maintenance
Strong knowledge of Active Directory management and troubleshooting
Expertise in diagnosing and repairing desktop hardware issues
Proficiency in Windows 10 administration, including system updates and configurations
Familiarity with desktop imaging processes and tools
Excellent problem-solving skills and ability to work independently
Strong communication skills to effectively assist users and collaborate with team members
Commitment to delivering high-quality technical support in a fast-paced environment

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
November 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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