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Our youth coaches are an essential part of our Supporting Housing team. They provide excellent service and support to young people aged 16-24 yrs. Through coaching, discussion and guidance they help the residents in our service to work towards independent living. Our youth coaches inspire young people to know that they matter, that they can reach their goals and be the best they can be.
Job Responsibility:
Coaching young people to achieve independent living skills and become an active part of society, in order for them to successfully move on from the service. This can involve all elements of the individual’s well-being including financial, mental and physical
Working creatively, using a range of methods to get results and achieve excellent outcomes. This includes working practically alongside a young person to carry out essential life tasks
Engaging young people in education, employment and training, referring to our engagement team when appropriate
Building excellent relationships with young people and all external professionals
Develop, lead and support life skills workshops in partnership with the engagement team
Supporting young people to adhere to house rules including challenging unacceptable behaviour and anti-social behaviour
Contribute to the wider team and share examples of good practice
Supporting young people to maintain their licence agreement and all areas of housing management such as paying rent and maintaining Universal Credit and Housing Benefit
Creating a safe and secure environment for young people to live in, contributing to the smooth running of the building, reporting repairs and health and safety hazards
Maintain confidentiality of all sensitive information and data relating to clients in line with GDPR
Work flexibly when needed to maintain sufficient levels of staff cover at all young people services
Uphold our values working collaboratively with colleagues across the Association
Demonstrate the Association commitment to building a diverse and inclusive organisation
Any other duties that may be reasonably required
Requirements:
Passionate about working with young people
A proven track record of enabling young people to achieve their goals
Resilience and flexibility in the way you work with others
A positive outlook with the determination to succeed
Coaching skills
Excellent organisational and administration skills and experience of creating SMART action plans
Experience of working with safeguarding legislation and how it relates to working with young people and vulnerable adults
Ability to work with figures in order to advise on benefit claims and rent accounts
Experience of working in a busy environment and the positivity to take on new challenges
Plan and deliver workshops
Able to work through processes including making online applications
Manage own workload, to meet conflicting deadlines and prioritise work accordingly
Use initiative, work independently and as part of a team
Confident when lone working, taking responsibility for the service in the absence of a manager
A good knowledge of Microsoft Office including Outlook, Word and Excel
What we offer:
25 days holiday plus bank holidays (pro rata)
Health care cashback scheme
Employee assistance programme including free counselling and legal advice