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Position is responsible for managing programs and resources of interest and importance to young adults, working collaboratively with staff, volunteers and patrons to create a learning environment and coordinate activities. Work includes providing advice and instructions to patrons in the retrieval and evaluation of information and the effective use of library resources and technologies.
Job Responsibility:
Plans, promotes, coordinates, conducts and provides library services and programs that respond to needs of young adults and encourages young adult reading and participation in library services and programs
Evaluates young adult collection for currency, balance in cultural diversity and reading accessibility and relevance to curricular needs, personal and library interests
selecting appropriate materials and resources
Performs acquisition and cataloguing of young adult materials
maintains catalog integrity and inventory control of young adult collection
May work with Friends of the Library to enlist support for programs related to young adults
Recommends service providers or other program resources
designs and produces print and online press releases and promotional materials
schedules support staff and volunteers
procures and provides refreshments
records attendance statistics
Provides guidance on school assignments and instruction in effective research methods using print, electronic and online resources
instructs patrons in interpreting search results and evaluating informational content
Acts as liaison with and develops partnerships among middle and secondary school and community organizations to coordinate programs and services, provide mutual support
Maintains awareness of school assignments and curricular resource needs
May assist with scheduling public meetings and program spaces, public workstations and providing information and logistical resources to patrons
Performs reference, circulation and inter-library loan procedures
May register new borrowers, reserve materials, explain library programs, procedures and policies to patrons, respond to all requests, inquiries and/or complaints, collect fees and reconcile patron records
Provides training and instruction to support staff
acts for and in the absence of other staff librarians and may work with staff librarians on other related programs and services as required
Participates in consortium committees, monitors communications to implement and coordinate changes in policies and procedures
Participates in training workshops to develop appropriate knowledge, skills and abilities to improve services and adapt to change
Works at all public service desks and services as backup to other public departments as needed, responding to patron requests for Circulation reference, and instructional services
Responsible for securing the building in the absence of the custodian
Requirements:
Master’s degree in Library and Information Science from accredited college or university or have completed at least two-thirds of the required credits and be currently enrolled in the graduate program
One to three years of library experience or a related area or any equivalent combination of education and experience
Ability to obtain certification from the Massachusetts Board of Library Commissioners
Knowledge of operations, policies and procedures in all service areas of the Library
Knowledge of cultural and technological trends among young adults
Knowledge of print, media, and digital resources that support high school and college curricula and literary interests of young adults
Knowledge of Library sciences and library management principles
Must maintain current awareness of trends in libraries and changes in technology
Ability to listen, analyze and respond appropriately to the needs of patrons, resolve conflicts with tact and diplomacy, maintain harmonious working relationships
Skill in applying reference and instruction techniques to patrons of various ages and abilities
Ability to work closely with and communicate effectively with all age groups, particularly young adults
Ability to manage multiple tasks through frequent interruptions, paying attention to details
Flexibility to adapt to changing roles quickly
Technology, oral and written communication and customer service skills