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Yi Lounge Server

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Four Seasons

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Location:
China , Shenzhen

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

About the role: Direct staff and serve guest needs by providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods while ensuring guest satisfaction. Assist managers to maintain normal operations. What you will do: The ability to offer guests an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

Job Responsibility:

  • Direct staff and serve guest needs by providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods while ensuring guest satisfaction
  • Assist managers to maintain normal operations
  • The ability to offer guests an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness
  • The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests

Requirements:

  • An outgoing personality and a can-do approach to an assigned task
  • Background in Luxury Resort and Hotel considered an asset
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Employee Dormitory
  • Complimentary Employee Shuttle Bus

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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