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Robert Half Logo Robert Half · IT - Administration

Yardi Application Support Analyst

United States, Oakland · Job Posted March 24, 2026
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Job Description

Robert Half is seeking a hands‑on Yardi Application Support Analyst to serve as the primary owner of Yardi support and day‑to‑day issue resolution. This Yardi Administrator role is heavily focused on ticket work, user support, and small enhancement projects, supporting a legacy Yardi v7 environment with a gradual transition to Yardi Elevate. This Tardi Administrator position exists to centralize Yardi ownership and relieve an overextended internal resource. This Radi Administrator role is an onsite position out of Oakland, Ca

Job Responsibility

  • Serve as the primary support contact for Yardi, handling a high volume of tickets related to user errors and how‑to questions, data and workflow issues, process and configuration questions
  • Troubleshoot issues by walking users through problems step‑by‑step, explaining system behavior and proper usage, applying backend fixes where appropriate
  • Support Yardi v7 (legacy) with ongoing migration to Yardi Elevate
  • Perform small enhancement projects, cleanups, and configuration updates
  • Provide functional support across Yardi modules, including Procure‑to‑Pay, Basic Financials, Residential / Public Housing, Inspections and Maintenance applications and integrations
  • Document common issues, fixes, and processes to reduce repeat tickets
  • Act as a liaison between business users and technical teams as needed

Requirements

  • Hands‑on experience supporting Yardi in a production environment
  • Strong understanding of public housing / residential housing workflows
  • Knowledge of financial processes, especially procure‑to‑pay
  • Excellent people skills and patience working with non‑technical users
  • Comfortable working in legacy systems while supporting platform transitions
  • Ability to manage tickets and small projects independently

Nice to have

  • SQL or reporting experience
  • BI tools exposure
  • Experience in housing authorities, government, or regulated environments
  • Experience supporting Yardi v7 → Elevate transitions
  • Run and support existing Yardi reports
  • Modify or troubleshoot SQL‑based reports
  • Assist with ad‑hoc reporting requests
  • SQL or BI experience is a plus, but willingness to learn is required

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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