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We are seeking a strong Yardi analyst with excellent communication skills to support and enhance our organization’s Yardi processes. This role involves training non-technical end users, documenting workflows, and providing hands-on support for Yardi functionality. The ideal candidate is detail-oriented, organized, patient, and able to explain complex system features in a clear, user-friendly manner. While prior formal training experience is not required, the candidate must have an interest in becoming a trainer.
Job Responsibility:
Serve as a subject matter expert for Yardi
Deliver in-person and virtual training sessions, create instructional materials, and develop clear workflow documentation for end users
Troubleshoot Yardi issues, manage configurations and permissions, and provide day-to-day application support
Collaborate with stakeholders to understand business needs, optimize Yardi workflows, and ensure compliance with organizational standards
Assist with Yardi upgrades, migrations, and Rent Café rollouts
contribute to training plans and user adoption strategies
Work closely with IT teams, property management staff, and finance teams to ensure data integrity and system efficiency
Requirements:
Experience as a Yardi Technical Trainer, Business Analyst, System Administrator, or Super User
Familiarity with workflow documentation, requirements gathering, and end-user support
Exposure to property management software such as RealPage, MRI, Entrata, or AppFolio is a plus
Strong organizational skills and ability to communicate technical concepts to non-technical audiences
Training/documentation capabilities are a plus
Nice to have:
Exposure to property management software such as RealPage, MRI, Entrata, or AppFolio
What we offer:
Medical, vision, dental, and life and disability insurance
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