Xfinity Retail Service Associate Job at Comcast Advertising (Santa Fe)

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Xfinity Retail Service Associate

The Retail Service Associate supports the store team in delivering a best-in-cla...

Location

United States , Chicago

Salary:

17.00 USD / Hour

Comcast Corporation

Expiration Date

Until further notice

Requirements

Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Communication
Resilience
Professional Integrity
High School Diploma / GED
0-2 Years Relevant Work Experience

Job Responsibility

Provide a white-glove experience activating new devices or BYOD to the network
Guide customers through tablet setup and connectivity options
Support activation and pairing of wearable devices for seamless use
Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue
Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource
Demonstrate basic features and capabilities of devices to increase customer confidence
Troubleshoot and resolve complex device or service issues
Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery
Use advanced tools to manage escalations
Assist customers with transferring contacts, emails, and media

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Commission (no cap on earnings)

Fulltime

Xfinity Retail Service Associate

The Retail Service Associate supports the store team in delivering a best-in-cla...

Location

United States , Morgantown

Salary:

17.00 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Resilience
Communication
Professional Integrity
High School Diploma / GED
0-2 Years

Job Responsibility

Mobile Activations & Customer Education
Mobile Escalations
Mobile Support
Customer Check-In
Operations
Express Transactions

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Commission (no cap on earnings)
5% quarterly bonus

Fulltime

Xfinity Retail Service Associate

The Retail Service Associate supports the store team in delivering a best-in-cla...

Location

United States , Lafayette

Salary:

15.00 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Communication
Resilience
Professional Integrity

Job Responsibility

Mobile Activations & Customer Education
Mobile Escalations
Mobile Support
On-Demand Delivery, BAPIS & XM Upsell
Customer Check-In
Operations
Express Transactions

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Commission

Fulltime

Xfinity Retail Service Associate

Responsible for supporting the store team so that a best-in-class experience for...

Location

United States , Knoxville

Salary:

15.00 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

Strong understanding and enthusiasm for technology, especially company products and services
Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning
Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner
Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory
Assists with receiving inventory and properly stocking the back of house
Helps the leadership team by conducting the weekly cycle count process
Knows current processes and procedures and suggests improvements
Readily adjusts and adapts to store management priorities and direction
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Regular, consistent and punctual attendance

Job Responsibility

Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store
Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found
Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return
Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory
Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process
Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience
Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Regular, consistent and punctual attendance
Other duties and responsibilities as assigned

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Commission (no cap on earnings)
On-the-job-training

Fulltime

Xfinity Retail Service Associate

We're looking for a down-to-earth go-getter who can help customers sort through ...

Location

United States , Largo

Salary:

20.08 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Resilience
Communication
Professional Integrity
High School Diploma / GED
0-2 Years Relevant Work Experience

Job Responsibility

Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities
Serve as a go-to technical and operational resource
Handle mobile activation, education, troubleshooting, and escalations
Assist with operational priorities to ensure that customers leave confident and excited about their Comcast products and services
Provide a white-glove experience activating new devices or BYOD to the network
Guide customers through tablet setup and connectivity options
Support activation and pairing of wearable devices
Educate customers on accessories and add-ons
Demonstrate strong understanding and enthusiasm for technology
Demonstrate basic features and capabilities of devices

What we offer

Paid Time off
Physical Wellbeing benefits
Financial Wellbeing benefits
Emotional Wellbeing benefits
Life Events + Family Support benefits
Commission (no cap on earnings)

Fulltime

Xfinity Retail Service Associate

The Retail Service Associate supports the store team in delivering a best-in-cla...

Location

United States , Jessup

Salary:

18.56 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

0-2 Years Relevant Work Experience
High School Diploma / GED
Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Resilience
Communication
Professional Integrity

Job Responsibility

Provide a white-glove experience activating new devices or BYOD to the network
Guide customers through tablet setup and connectivity options
Support activation and pairing of wearable devices
Educate customers on accessories and add-ons
Troubleshoot and resolve complex device or service issues
Assist customers in securing accounts, replacing lost or stolen devices
Use advanced tools to manage escalations
Assist customers with transferring contacts, emails, and media
Provide password resets with appropriate credential verification
Activate and configure SIM or eSIM for device connectivity

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Commission (no cap on earnings)

Fulltime

Xfinity Retail Service Associate

The Mobile Retail Service Associate (Mobile RSA) supports the store team in deli...

Location

United States , Tucson

Salary:

17.14 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

High School Diploma / GED
Relevant Work Experience 0-2 Years
Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Resilience
Communication
Professional Integrity

Job Responsibility

Mobile Activations & Customer Education
Mobile Escalations
Mobile Support
On-Demand Delivery, BAPIS & XM Upsell
Customer Check-In
Operations
Express Transactions
Understand and follow the Comcast Operating Principles
Own the customer experience and promote digital options at every touchpoint
Be an enthusiastic learner and advocate of Comcast products, services, and digital tools

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support

Fulltime

Xfinity Retail Service Associate

Responsible for supporting the store team so that a best in class experience for...

Location

United States , Mechanicsburg

Salary:

17.00 USD / Hour

Comcast

Expiration Date

Until further notice

Requirements

High School Diploma / GED
0-2 Years Relevant Work Experience
Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Communication
Resilience
Professional Integrity
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly

Job Responsibility

Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store
Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found
Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return
Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory
Assists with receiving inventory and properly stocking the back of house to store standards
Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process
Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience
Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity
Other duties and responsibilities as assigned

What we offer

Paid Time off
Physical Wellbeing benefits
Financial Wellbeing benefits
Emotional Wellbeing benefits
Life Events + Family Support benefits
on-the-job-training
wall-to-wall benefits
lots of commission (no cap on earnings)

Fulltime

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Xfinity Retail Service Associate

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Xfinity Retail Service Associate

Xfinity Retail Service Associate

Xfinity Retail Service Associate

Xfinity Retail Service Associate

Xfinity Retail Service Associate

Xfinity Retail Service Associate

Xfinity Retail Service Associate

Xfinity Retail Service Associate

Xfinity Retail Service Associate

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