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Xfinity Retail Service Associate

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Comcast Advertising

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Location:
United States , Knoxville

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

15.00 USD / Hour
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Job Description:

Responsible for supporting the store team so that a best-in-class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straightforward tasks using established procedures.

Job Responsibility:

  • Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store
  • Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found
  • Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return
  • Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory
  • Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process
  • Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience
  • Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity
  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
  • Regular, consistent and punctual attendance
  • Other duties and responsibilities as assigned

Requirements:

  • Strong understanding and enthusiasm for technology, especially company products and services
  • Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning
  • Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner
  • Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory
  • Assists with receiving inventory and properly stocking the back of house
  • Helps the leadership team by conducting the weekly cycle count process
  • Knows current processes and procedures and suggests improvements
  • Readily adjusts and adapts to store management priorities and direction
  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience
  • Customer-Focused
  • Workplace Organization
  • Teamwork
  • Self Motivation
  • Communication
  • Resilience
  • Professional Integrity
What we offer:
  • Paid Time off
  • Physical Wellbeing
  • Financial Wellbeing
  • Emotional Wellbeing
  • Life Events + Family Support
  • Commission (no cap on earnings)
  • On-the-job-training

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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