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Xfinity Retail Sales Specialist - Technology Products

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Comcast Advertising

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Location:
United States , Palo Alto

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Category:

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Contract Type:
Not provided

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Salary:

18.75 USD / Hour

Job Description:

We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.

Job Responsibility:

  • Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
  • Providing outstanding customer service with all customer interactions
  • Helping customers interpret and clarify their account statements and pay their bills in the store
  • Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
  • Acting as brand ambassador to promote Comcast/Xfinity products
  • Providing expert-level understanding and passion around technology, especially around Comcast products and services
  • Maintaining detailed sales product knowledge, including competitive information
  • Meeting goals and metrics
  • Contributing to a fun and competitive environment

Requirements:

  • High School Diploma or equivalent
  • Generally requires 2-5 years related experience
  • Prefer consumer electronics/wireless retail sales experience
  • Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s)
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes
  • Ability to stand and move about the store constantly
What we offer:
  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits
  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services & employee discounts
  • Discount tickets to our Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement
  • 401K Savings Plan – with up to 6% dollar-to-dollar matching

Additional Information:

Job Posted:
April 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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