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We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time. Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Responsibility:
Assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
Provides product demonstrations to educate customers on full product capabilities
Listens and evaluates customer needs and provides appropriate solutions
Achieves sales and customer experience goals and objectives
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services
Performs operational and administrative tasks
Partners with customer care to resolve customer issues
Complies with all company and retail operational policies and procedures
Completes training requirements and actively engage in team huddles and learning
Requirements:
High School Diploma / GED
2-5 Years Relevant Work Experience
Customer-Focused
Workplace Organization
Persuasion
Technical Knowledge
Teamwork
Self Motivation
Communication
Resilience
Critical Thinking Problem Solving
Professional Integrity
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed
May be asked to work in alternate stores outside of home base store
Regular, consistent and punctual attendance
Nice to have:
Crazy about tech stuff
Like learning new things
Happy to help out
Passionately represents products and services
Takes a customer-first approach
Provides comprehensive customer onboarding
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor
Knows and understands sales compensation plan
What we offer:
Paid Time off
Physical Wellbeing benefits
Financial Wellbeing benefits
Emotional Wellbeing benefits
Life Events + Family Support benefits
on-the-job-training
wall-to-wall benefits
lots of commission (no cap on earnings)
Total Target Compensation (Base Pay plus Targeted Commission): $24.69
potential for significant upside above targeted earnings for those who overachieve their sales targets