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We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time. Crazy about tech stuff? Like learning new things? Happy to help out? Then, get ready – this is your shot at a career with no limits. Whatever you want, we’ve got it: on-the-job-training, wall-to-wall benefits and lots of commission (no cap on earnings).
Job Responsibility:
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
Providing outstanding customer service with all customer interactions
Helping customers interpret and clarify their account statements and pay their bills in the store
Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
Acting as brand ambassador to promote Comcast/Xfinity products
Providing expert-level understanding and passion around technology, especially around Comcast products and services
Maintaining detailed sales product knowledge, including competitive information
Meeting goals and metrics
Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles