Xfinity Retail Sales Consultant

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
• Providing outstanding customer service with all customer interactions
• Helping customers interpret and clarify their account statements and pay their bills in the store
• Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
• Acting as brand ambassador to promote Comcast/Xfinity products
• Providing expert-level understanding and passion around technology, especially around Comcast products and services
• Maintaining detailed sales product knowledge, including competitive information
• Meeting goals and metrics
• Contributing to a fun and competitive environment

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience
• prefer consumer electronics/wireless retail sales experience
• Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s)
• Regular, consistent, and punctual attendance
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Consumer electronics/wireless retail sales experience

• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services & employee discounts
• Discount tickets to our Universal Resorts
• Paid Parental leave
• Tuition reimbursement
• Paid Time Off
• 401K Savings Plan – with up to 6% dollar-to-dollar matching