This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time. Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
Job Responsibility:
Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
Providing outstanding customer service with all customer interactions
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
Helping customers interpret and clarify their account statements and pay their bills in the store
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
Acting as brand ambassador to promote Comcast/Xfinity products
Providing expert-level understanding and passion around technology, especially around Comcast products and services
Maintaining detailed sales product knowledge, including competitive information
Contributing to a fun and competitive environment
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment
Requirements:
High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly
What we offer:
Paid Time off
Physical Wellbeing benefits
Financial Wellbeing benefits
Emotional Wellbeing benefits
Life Events + Family Support benefits
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services in Comcast serviced areas
Discount tickets to our Universal Resorts
Paid Parental leave
Tuition reimbursement of up to $8,000 (Full Time employees)
401K Savings Plan – with up to 6% dollar-to-dollar matching