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Xfinity Retail Sales Consultant

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Comcast Advertising

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Location:
United States , Union City

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Category:

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Contract Type:
Not provided

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Salary:

20.00 USD / Hour

Job Description:

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Responsibility:

  • Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
  • Provides product demonstrations to educate customers on full product capabilities to increase their experience
  • Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions
  • Achieves sales and customer experience goals and objectives
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent
  • Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
  • Align with all company and retail operational policies and procedures
  • Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements
  • Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly

Requirements:

  • High School Diploma / GED
  • Relevant Work Experience 2-5 Years
  • Customer-Focused
  • Workplace Organization
  • Persuasion
  • Teamwork
  • Technical Knowledge
  • Self Motivation
  • Resilience
  • Communication
  • Critical Thinking Problem Solving
  • Professional Integrity

Nice to have:

  • Communicator
  • Digital Savvy
  • Enthusiastic
  • Good Listener
  • Helpful
  • Problem Solver
What we offer:
  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits
  • Development and Advancement Opportunities
  • Parental Leave
  • Vacation
  • Employee Resource Groups
  • Day 1 Medical/Dental/Vision Insurance
  • 401k Matching
  • Discounted Services (must reside in the footprint)
  • Xfinity Mobile Discounts

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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