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We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time. Crazy about tech stuff? Like learning new things? Happy to help out? Then, get ready – this is your shot at a career with no limits. Whatever you want, we’ve got it: on-the-job-training, wall-to-wall benefits and lots of commission (no cap on earnings). Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Responsibility:
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
Provides product demonstrations to educate customers on full product capabilities to increase their experience
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions
Achieves sales and customer experience goals and objectives
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent
Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
Align with all company and retail operational policies and procedures
Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements
Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Requirements:
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
Provides product demonstrations to educate customers on full product capabilities to increase their experience
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions
Achieves sales and customer experience goals and objectives
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent
Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
Align with all company and retail operational policies and procedures
Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements
Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Nice to have:
Customer-Focused
Workplace Organization
Persuasion
Technical Knowledge
Teamwork
Self Motivation
Critical Thinking Problem Solving
Communication
Resilience
Professional Integrity
What we offer:
Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Development and Advancement Opportunities
Parental Leave
Vacation
Employee Resource Groups
Day 1 Medical/Dental/Vision Insurance
401k Matching
Discounted Services (must reside in the footprint)