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Xfinity Retail Sales Consultant

United States, Aurora 18.90 USD / Hour · Job Posted February 13, 2026
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Job Description

We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.

Job Responsibility

  • Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
  • Providing outstanding customer service with all customer interactions
  • Helping customers interpret and clarify their account statements and pay their bills in the store
  • Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests
  • Providing expert-level understanding and for customers and Comcast products and services
  • Maintaining detailed sales product knowledge, including competitive information
  • Contributing to a fun and competitive environment

Requirements

  • High School Diploma or equivalent
  • Generally, requires 2-5 years related experience
  • prefer consumer electronics/wireless retail sales experience
  • Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
  • Ability to work in alternate stores outside of the home base store
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Nice to have

  • Customer-Focused
  • Workplace Organization
  • Persuasion
  • Teamwork
  • Technical Knowledge
  • Self Motivation
  • Critical Thinking Problem Solving
  • Communication
  • Resilience
  • Professional Integrity

What we offer

  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits
  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services
  • Discount tickets to our Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement of up to $8,000
  • 401K Savings Plan – with up to 6% dollar-to-dollar matching

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