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We are looking for a Workstation Deployment Engineer to support large-scale device preparation and deployment activities in Omaha, Nebraska. This Long-term Contract position is ideal for someone who enjoys hands-on technical work, can manage hardware workflows independently, and takes pride in delivering fully configured, user-ready systems. The role combines device staging, operating system setup, software configuration, and final quality checks to ensure a smooth end-user experience.
Job Responsibility
Prepare laptops and workstations for deployment by receiving equipment, unpacking shipments, applying asset identification, and organizing devices for build readiness
Configure and provision Windows and Mac systems using modern endpoint management tools, including Microsoft Intune, to align devices with production standards
Complete customized workstation setups for users with specialized needs, including manual domain enrollment, application installation, and peripheral connectivity validation
Perform detailed testing on deployed equipment to confirm functionality of key components such as webcams, docks, monitors, and other attached hardware
Support the migration of required user settings and device-specific configurations so systems are ready for immediate business use
Troubleshoot hardware, driver, and operating system issues affecting workstation readiness and resolve problems with minimal supervision
Manage retired devices through secure decommissioning procedures, including data destruction coordination and environmentally responsible disposal practices
Maintain accurate records related to asset handling, deployment progress, and completion status while working through high-volume device requests
Requirements
At least 1 year of experience in desktop support, workstation imaging, or device deployment activities
Hands-on experience installing, configuring, and supporting both Windows and macOS environments
Familiarity with Microsoft 365 setup, troubleshooting, and user-level customization
Working knowledge of Active Directory and Microsoft Entra for device or user-related support tasks
Ability to diagnose and resolve common workstation hardware, driver, and peripheral issues
Experience handling general PC configuration tasks, including system components, device setup, and operational validation
Proven ability to work independently, stay organized, and complete assigned tasks with limited oversight
Strong written and verbal communication skills with a customer-focused approach to technical support