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The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.
Job Responsibility:
Oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness
Alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment
Requirements:
Bachelor’s degree/ Degree in Hotel Management, business or other related field
Experience of 2-4 years in Soft services/facilities/hotel housekeeping
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Proficient in MS Office suite
Excellent communication verbal and written
Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness
Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff
Maintains clear, efficient communication and coordination with engineering and front of the house teams
Inventories cleaning supplies and ordering to ensure adequate supplies
Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action
Ensures proper key control procedures are utilised by the staff
Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance
Submit requests for repair and periodic maintenance of cleaning equipment’s
Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts
What we offer:
Total Rewards Program, competitive pay and benefits package