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Workshop Works Co-ordinator

United Kingdom, Hethersett Employment contract 40425.59 GBP / Year · Job Posted February 16, 2026
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Job Description

Norse Highways currently have an opening for a Workshop Works Co-ordinator to join our successful team based at our Workshop based in Hethersett. This role is being offered on a Full Time, Permanent basis working 40 hours per week.

Job Responsibility

  • Allocate the servicing and repair of vehicles, plant and equipment to relevant Workshops to ensure that all assets are fit for purpose and meet any appropriate legislation requirements and standards e.g., O license, DVSA, NFCC, Quality Assurance etc.
  • Legal documents, job cards and any other appropriate documentation is completed as required and aligned with appropriate standards and deadlines
  • Monitor and report to ensure work is being carried out in a timely manner to minimise vehicle downtime and maximise workshop income
  • Control the vehicle defecting reporting procedure using the R2C online portal for the fleet
  • Ensuring good customer relations with colleagues, other customers, suppliers and other partner organisations
  • Ensure the team complies with expected standards of behaviour

Requirements

  • City & Guilds, or NVQ equivalent certification in a vehicle discipline
  • Knowledge of Health and Safety and ability to promote best practice as an individual and for others
  • Proven experience of working within a commercial / Light Vehicle Workshop
  • Experience in vehicle servicing, inspecting, diagnosing, repairing with understanding of timescales
  • Good Understanding of the Guide to Maintaining Roadworthiness and HGV Inspection Manual to ensure a declaration of Roadworthiness post repair can be made and to triage daily defect reporting ensuring vehicles remain compliant whilst in use

Nice to have

  • Category C Driving Licence
  • Driver CPC
  • IRTEC certificate of competence in the inspection of vehicles
  • Operating and knowledge of the R2C Online Software and Portal or similar maintenance recording system

What we offer

  • 25 days annual leave + bank holidays
  • Sickness and pension scheme
  • Ongoing training and development opportunities
  • Access to group wide benefits and offers

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