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The Workshop Manager will oversee the operations of the London workroom, currently a small but highly skilled team of artisans. This role combines hands-on leadership, organizational management, and strategic development to support the growth of the London operation. You will be responsible for managing daily production, recruiting and developing new artisans, improving workflows, optimizing planning and logistics, and ensuring that all projects meet Jouffre’s exceptional standards of quality and craftsmanship. The team today consists of 3 artisans and is aiming to grow further.
Job Responsibility:
Supervise and support a team of 3+ upholsterers and artisans in their daily work
Organize and oversee production schedules, ensuring deadlines are met without compromising quality
Allocate resources efficiently and anticipate workload peaks
Maintain a strong workshop culture of excellence, collaboration, and safety
Identify training needs and help artisans develop their technical and creative skills
Lead the recruitment of new artisans and apprentices as the workshop expands
Partner with HR and management to structure a growing team that maintains Jouffre’s craftsmanship standards
Onboard and integrate new hires effectively
Collaborate with the Project Management and Sales teams to plan project timelines and ensure alignment with client expectations
Anticipate materials, tooling, and manpower needs
Track progress of ongoing projects and provide regular updates to management
Continuously assess and improve workshop layout, workflows, and tools for efficiency and safety
Implement and monitor quality control procedures at every production stage
Ensure that all finished pieces meet Jouffre’s standards of precision and finish
Requirements:
Recognized expertise in the field of tapestry (minimum 5 years of experience)
Excellent organizational and planning abilities
Knowledge of production processes, materials, and equipment related to upholstery or interior fabrication
Strong leadership and people management skills, with a collaborative and supportive style
Ability to balance hands-on involvement with strategic thinking
Strong communication and reporting skills
Proven experience managing an artisan or production workshop, ideally in upholstery, furniture making, or related high-end craft sectors. (a plus but not required)
Passion for craftsmanship, precision, and beauty
Ability to inspire and motivate artisans
Pragmatic and solution-oriented
Flexible and adaptable in a growing environment
Committed to excellence and continuous improvement
Nice to have:
French a plus but not required
Proven experience managing an artisan or production workshop, ideally in upholstery, furniture making, or related high-end craft sectors. (a plus but not required)
What we offer:
1.5 days holiday per month plus bank holidays (according to the British Law)
1 day holiday will be earned each year up to a maximum of 25 days holiday per year
Monthly travelcards to be paid by the company
4 round trips to Paris to be paid by the company (if originally based in France)
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