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Due to expansion, we are looking to recruit a diligent equipment sales specialist within our growing workshop equipment team in Milton Keynes. Working within our busy Workshop Pro team, the successful candidate will have to manage a varied workload, advising customers on best-fit equipment, software and training solutions whilst delivering exceptional customer service. If you believe you have suitable experience and are looking to progress your career, this position could be for you.
Job Responsibility:
Supporting the smooth running of the Workshop Pro technical equipment department – following up leads, advising customers, liaising with staff in our branch network and field-based staff to increase technical sales conversion
Overseeing the sales process from lead through to install and invoicing, effective communication is key
Facilitating the booking and invoicing of training courses for Alliance Automotive customers throughout the UK
Providing after sales support
Contacting customers to secure annual software licence renewals
Ensuring highest levels of customer service are delivered, contributing to industry leading levels of customer satisfaction
Familiarity with all current promotions, offers and workshop equipment brochures
Requirements:
Impeccable telephone manner, excellent communication and customer service, sales skills
The ability to build strong working relationships
The ability to manage multiple work streams in a fast-paced working environment
Excellent organisational & time management skills
Strong IT skills essential. Email, MAM, Salesforce, Word and Excel all used daily
Previous exposure to MAM Autopart, Automotive sales and technical equipment sales a distinct advantage
Nice to have:
Previous exposure to MAM Autopart, Automotive sales and technical equipment sales
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