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Adams Morey is seeking an experienced and highly organised Workshop Controller to join our Bournemouth site. This is a key leadership position responsible for the day-to-day control of workshop operations, ensuring efficiency, productivity, and outstanding customer service. Working closely with the Service Manager, technicians, and service advisors, you will play a vital role in delivering quality repairs and maintenance while maximising workshop performance.
Job Responsibility:
Plan, control, and coordinate workshop activity to ensure maximum productivity
Allocate work to technicians based on skills and availability
Monitor job progress and ensure deadlines and quality standards are met
Liaise with Service Advisors to provide accurate updates to customers
Ensure health & safety and manufacturer standards are adhered to at all times
Support and motivate the workshop team, addressing issues proactively
Contribute to achieving site KPIs and financial targets
Requirements:
Previous experience as a Workshop Controller or Senior Technician (commercial or automotive)
Strong organisational and leadership skills
Excellent communication and customer service abilities
Ability to work under pressure in a fast-paced environment
Good IT skills and familiarity with workshop management systems
A full UK driving licence
What we offer:
Employee Assistance program
Mental Health First Aiders within the business
Free Flu jabs if you are ineligible through the NHS
Free eye test plus £70 contribution towards glasses for display screen users
Employee discounts on a range of products and services including holidays, days out and supermarket shops
30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33