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Workshop Administrator

United Kingdom, Ballyclare · Job Posted March 25, 2026
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Job Description

Brook Street Recruitment is working with a client in Ballyclare to recruit a full-time, permanent Workshop Administrator.

Job Responsibility

  • Accurately record daily technician clock times and monitor punctuality/absence
  • Maintain workshop planning system, including holiday scheduling and job tracking
  • Check and process technician job packs, resolving any issues
  • Monitor workshop activity and challenge job timings where needed
  • Provide regular updates to service advisors on vehicle progress
  • Coordinate repair quotations and ensure all additional work is authorised
  • Track breakdown activity and technician time compliance
  • Support training scheduling and technician availability
  • Complete customer invoicing as required
  • Carry out ad hoc administrative and reporting tasks

Requirements

  • Previous administrative experience within a workshop, automotive, transport, engineering, or similar environment
  • Strong organisational skills with the ability to prioritise and meet deadlines
  • High attention to detail and ability to follow processes accurately
  • Confident working with numbers, invoicing, and technical documentation
  • Strong IT skills, including Microsoft Office
  • Effective communicator with a professional and collaborative approach
  • Proactive, adaptable, and able to manage multiple tasks efficiently
  • Commercial awareness and commitment to team performance
  • Honest, reliable, and works with integrity

Nice to have

  • Knowledge of heavy vehicle workshop processes and technical terminology
  • Experience with workshop planning/management systems

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