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Works Coordinator (M&E)

Australia, Coburg North · Job Posted June 02, 2026
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Job Description

An exciting opportunity for a Works Coordinator to join Service Stream. Service Stream’s Utilities Division is currently seeking a Works Coordinator to join our growing team. In this role, you will support the Mechanical and Electrical Maintenance team by coordinating operational and logistical administration, including the effective scheduling and dispatch of resources. You will be responsible for completing quality assurance and control checks on work orders, ensuring accuracy, compliance, and consistency across all activities. This position plays a key role in ensuring the efficient and effective delivery of the program of works, supporting the achievement of contract KPIs and internal performance measures through strong coordination, attention to detail, and proactive management of workflows.

Job Responsibility

  • Take calls and dispatch resources in consultation with discipline Supervisors during business hours
  • Receive and coordinate emergency calls and schedule works as soon as possible
  • Manage end-to-end job management through a specialised systems environment
  • actioning any resultant works required, and ensuring job closure
  • Liaise with field resources and Supervisors to ensure work is completed within required time frames, including raising additional works as required
  • Coordinate tools, equipment and services for repairs, calibration, inspections, vehicle maintenance and stocktaking, including receiving and dispatching critical spares
  • Maintain productivity monitoring records and report issues/anomalies to management
  • Run daily reports
  • Completion of task allocation / work orders to meet all client, customer and business objectives

Requirements

  • Previous experience in a similar role
  • Previous water industry experience (desirable)
  • Working knowledge of dispatch, works scheduling and/or planning relating software
  • Working knowledge of Asset Management Software (Maximo desirable)
  • Excellent provision of customer service
  • Professional, friendly and enthusiastic manner
  • Well-developed organisational and administration skills
  • High level of attention to detail

Nice to have

  • Previous water industry experience
  • Working knowledge of Asset Management Software (Maximo)

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