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Workplace Technology Engineer

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360 Resourcing Solutions

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Location:
United Kingdom , Canary Wharf

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Contract Type:
Not provided

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Salary:

36000.00 - 40000.00 GBP / Year

Job Description:

Workplace Technology Engineer is a highly visible role that requires commitment to providing a high-quality service to meet customer demand. The role is required to deliver IMAC, iMACD, and Breakfix Incident Management Services. The duties range from small alterations such as patching and fault finding to performing large-scale equipment and device relocations including new installs, decommissions, moves, and maintain functions.

Job Responsibility:

  • Deliver IMAC, iMACD, and Breakfix Incident Management Services
  • Perform duties ranging from small alterations such as patching and fault finding to performing large-scale equipment and device relocations including new installs, decommissions, moves, and maintain functions
  • WTS Support and On Call for TR/SER/MER Rooms
  • WTS Control functions
  • WTS Incident management
  • WTS Cabling
  • WTS Documentation

Requirements:

  • Relevant Experience working in banking or corporate IT environment
  • Relevant Experience in Workplace Technology Installations, Moves Adds, Changes and Decommission
  • Experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Good MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team
  • Prioritization skills and multitasking ability
  • Ability to work under pressure
  • Thorough knowledge of Asset Management Systems
  • Thorough knowledge of Ticketing Systems
  • Thorough understanding of complex change management and service delivery processes
  • Ability to mentor and train new starters on all systems, processes and procedures
  • Ability to approve / sign off training modules
  • Ability to lead / supervise shift activities
  • Satisfactory Skills Matrix score

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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