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Randstad Logo Randstad · IT - Administration

Workplace Technology Engineer

Australia, Melbourne · Job Posted June 15, 2026
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Job Description

The Future of End-User Computing: Automation & Modernisation Focused Permanent Full-Time Role | Melbourne-based This is not your typical desktop support or Level 2 Service Desk role. We are looking for an ambitious future superstar ready to grow beyond ticket-churning support into a trusted advisor who understands people, processes, and technology. This role is built for engineers who are passionate about modernisation and have a core mentality of 'doing work once' by embracing automation and continuous improvement. The Opportunity Join a team dedicated to transforming the end-user workplace experience. You will be instrumental in designing, building, and maintaining a secure and highly automated modern workplace environment. You will apply your deep technical expertise to lead modernisation projects that deliver seamless, proactive, and efficient technology experiences to all users.

Job Responsibility

  • Drive the automation of Workplace Technology tasks using proficiency in PowerShell, Bash Shell, and Microsoft Graph API
  • Oversee application lifecycle management, including packaging, deployment, updating, and retirement of apps
  • Manage endpoints across Windows, macOS, iOS, and Android using industry-leading MDM solutions, primarily Microsoft Intune and JAMF
  • Act as a senior escalation point for complex Level 2-3 endpoint, hardware, and application issues
  • Support and administer Azure Virtual Desktop (AVD) environments
  • Adeptly enforce policies, automate workflows, manage Standard Operating Environments (SOE’s), and support operations
  • Monitor and report on endpoint health using tools like Intune, Endpoint Analytics, and Power BI
  • Administer unified communications and conferencing systems such as Microsoft Teams Calling and Cisco Webex
  • Document configurations and share knowledge via platforms like Confluence and Jira
  • Provide guidance and mentorship to junior members of the team
  • Manage hardware and software assets, tracking inventory, overseeing procurement, and ensuring licensing and audit compliance

Requirements

  • Workplace Technology Engineer, Consultant, Application Packager
  • Proven experience in a Technical Lead or senior support role within an Enterprise-level environment
  • Expertise in Microsoft Intune (including Intune Suite), Endpoint Manager, policies, compliance, and app deployment
  • Strong hands-on experience with Windows Autopilot and Intune enrollment
  • Deep engineering knowledge of Microsoft technologies, including Windows Hello, Active Directory, Group Policy, and Microsoft Entra ID (Azure Identity)
  • Advanced experience with application packaging, deployment, and testing
  • Proficiency in automation and Device Lifecycle Management using scripting techniques (PowerShell, Bash) and tools such as Power Automate and Power Apps
  • Expertise in implementing, administering, and monitoring Azure Virtual Desktop environments
  • Proficiency in PowerShell, Bash Shell, and Microsoft Graph API
  • Microsoft Certifications
  • Bachelor Degree
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