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Workplace Technologies Support Project Manager

United Kingdom, London 50000.00 - 60000.00 GBP / Year · Job Posted March 01, 2026
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Job Description

Workplace Technologies Support Project Manager is a highly visible role that requires commitment to providing a high-quality service to meet customer demand. The WTS Project Manager will facilitate any project scope required by the client, including the relocation of user IT equipment in the UK and Europe. The position is very hands on with a strong focus on the customers’ requirements, activity coordination, system implementation, resource provisioning, statistics, asset management, financial justifications, documentation preparation, health and safety and service delivery.

Job Responsibility

  • Lead and deliver end-to-end projects across IT, AV, and structured cabling environments, including Moves, Adds, and Changes (MAC) and decommissioning activities
  • Manage and mentor project teams, ensuring quality, compliance, and health & safety standards are consistently met
  • Oversee project planning, financial control, and reporting — including resource scheduling, quotations, invoicing, and supplier coordination
  • Act as primary client interface, ensuring service excellence and alignment with client processes and SLAs
  • Coordinate with internal teams and vendors on infrastructure installs, desktop deployments, network and voice connectivity, and AV installations
  • Maintain accurate documentation, asset tracking, and system records across platforms such as ServiceNow, CIMS, and Ariba

Requirements

  • Relevant experience in IT project management within banking or large enterprise environments
  • Proven leadership and people management skills
  • Relevant experience in Workplace Technology project delivery – IT, AV, and structured cabling
  • Strong understanding of IT infrastructure, MAC processes, and service delivery
  • Excellent communication, organisational, and client-facing skills
  • Proficiency with MS Office and asset/ticketing systems (ServiceNow, CIMS, etc.)
  • Ability to work under pressure, prioritise tasks, and meet strict deadlines
  • Experience mentoring and developing technical teams

Nice to have

  • PRINCE2 or ITIL® Foundation certification
  • COMPTIA Network+ or equivalent technical accreditation
  • BICSI Technician or Data Centre certifications (CDCTP®, CDCMP®)
  • Previous experience in financial services or data centre environments

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