Workplace Technical Manager Job at JLL (Mumbai)

Workplace Operations & Technical Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Mumbai

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Deep experience in commercial real estate, skilled trades or technology
relevant experience to a new industry
ability to collaborate closely with cross-functional teams
ability to align facilities strategies with business needs
ability to ensure seamless day-to-day office operations
ability to maintain highest standards of service delivery across technical and soft services
ability to take full ownership of office technical systems (HVAC, electrical, plumbing, fire safety)
ability to conduct daily checks
ability to perform hands-on preventative maintenance tasks
ability to ensure systems run smoothly and efficiently

Job Responsibility

Collaborate closely with India Workplace Operations & Hospitality Lead and cross-functional teams to align facilities strategies with business needs
Act as the 'number 2' facilities point of contact after the Workplace Operations & Technical Manager
Ensure seamless day-to-day office operations
Maintain highest standards of service delivery across all technical and soft services
Technical Systems Management & Daily Operations - Take full ownership of all office technical systems including HVAC, electrical, plumbing, and fire safety systems
Conduct daily checks
Perform hands-on preventative maintenance tasks
Ensure all systems run smoothly and efficiently
Maintain a clean, hygienic, and spotless service environment
Preventative & Reactive Maintenance Program - Manage a comprehensive preventative maintenance schedule through regular inspections to identify and address potential issues proactively

Fulltime

New

Tech Workplace Manager

Alter Domus is seeking a Tech Workplace Manager to join our Tech Operation team....

Location

United Kingdom , London

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

Minimum 8+ years of relevant IT experience with 5+ years in management, with strong exposure to modern workplace technologies
Excellent verbal and written communication skills, with the ability to engage both technical and non-technical stakeholders
Detail-oriented, organized, and comfortable operating in a fast-paced, global environment
Strong sense of ownership, accountability, and customer service excellence
Collaborative team player with strong interpersonal skills
Self-motivated and able to thrive in project, and innovation-driven environment, with the ability to lead adoption of new workplace technologies and Claude-oriented AI-enabled ways of working
Advanced expertise in Exchange Online: Mail flow, hybrid configurations, transport rules, connectors, accepted domains
Strong troubleshooting (message trace, header analysis)
Strong knowledge of Identity & Access: Conditional Access, Identity Protection, MFA, Single Sign-On
Intune / Endpoint Management: Device compliance, Windows Autopatch & Autopilot

Job Responsibility

Own the end-to-end digital workspace experience, including productivity, collaboration, endpoint management, and identity
Act as a senior technical leader and subject-matter expert for Microsoft 365 and collaboration services
Lead the administration and evolution of Microsoft 365 services/ Google workplace, while defining how they integrate with enterprise AI platforms such as Claude Enterprise for knowledge access, productivity, and governed user enablement
Define and implement standards, governance, and best practices for collaboration, productivity, and responsible AI use, including identity controls, retention, auditability, approved integrations, data protection, and adoption guardrails
Guide adoption and optimization of collaboration patterns (Teams, SharePoint, OneDrive)
Partner closely with Security teams to align workspace security with organizational policies
Provide advanced support and guidance to Level 1 and Level 2 teams
Develop and maintain clear, high-quality documentation, operational runbooks, end-user guidance, and AI standards for workplace technologies and enterprise AI services
Contribute to training, enablement, and change management efforts
Monitor platform health, performance, security events, and DEX indicators

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

Fulltime

Workplace Manager

The Workplace Manager is responsible for leading day-to-day facilities managemen...

Location

United States , Redwood City

Salary:

95900.00 - 131900.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Bachelor's degree in Facilities Management, Business Administration, or related field, or equivalent combination of education and experience
5+ years of experience in facilities management or workplace services
3+ years of supervisory experience leading facility teams
Strong knowledge of building systems, maintenance practices, and workplace operations
Experience managing vendor relationships and service contracts
Proficiency in facilities management software and Microsoft Office suite
Excellent communication and interpersonal skills
Proven problem-solving abilities and attention to detail
Customer service mindset with a focus on enhancing employee experience

Job Responsibility

Oversee all aspects of facility operations including maintenance, engineering services, workplace experience, and vendor management
Lead and develop on-site teams including Facility Coordinators, Lobby Ambassadors, and technical staff
Serve as the primary point of contact for Client's local leadership team on all workplace and facilities matters
Implement site-specific workplace strategies aligned with Client's global standards and local requirements
Manage site budgets and financial performance, identifying opportunities for cost optimization
Ensure compliance with local building codes, health and safety regulations, and corporate policies
Coordinate workplace projects including small renovations, furniture reconfigurations, and space planning
Develop and maintain strong relationships with vendors and service providers
Oversee the resolution of workplace issues through effective service request management, ensuring timely response and consistent follow-through
Identify and implement process improvements to streamline workflows, reduce inefficiencies, enhance service delivery consistency, and improve the overall employee experience

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Workplace Manager

We’re on the hunt for a high-energy, culture-obsessed, detail-loving Workplace M...

Location

United States , Atlanta

Salary:

100000.00 - 120000.00 USD / Year

JFrog

Expiration Date

Until further notice

Requirements

5+ years of experience in workplace management, facilities, or a high-growth operational role
Proven track record of 'Vibe Curation' and event strategy
Operationally elite mindset, characterized by high organization, meticulous attention to detail, and the ability to stay calm under pressure
Exceptional relationship-building skills, with a 'customer-happiness' approach
Financial and resource stewardship, with experience managing operational budgets and coordinating complex facility logistics
Technical proficiency in modern office tools, including G-Suite, Slack, and workplace ticketing systems
Onsite presence 5 days a week is required

Job Responsibility

Make the Swamp thrive by ensuring our physical space is productive, polished, and unmistakably JFrog
Run seamless daily operations, driving the 'behind-the-scenes' engine of catering, vendor management, supplies, and front desk coordination
Act as the go-to problem solver, providing a capable point of contact for property management, vendor hiccups, space logistics, and daily solutions-focused support
Build unforgettable Swamp Life by designing high-impact experiences—from shared meals, memorable events, to local volunteering
Lead with 'Froggy' Spirit, modeling our CODEX values in every interaction and guiding the local Operations team with mutual trust and shared accountability
Managing the Swamp budget with precision while maintaining 100% compliance with health, safety, and environmental regulations and thoughtful resource planning

What we offer

Equity package of restricted stock units (RSU)
Eligibility to participate in our Employee Stock Purchase Plan
Comprehensive benefits including medical, dental, vision, retirement, wellness

Fulltime

Technical Workplace Ambassador

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Hyderabad

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent. Preferably technical background
2-5 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred
Exceptional customer service skills and professionalism with a passion for hospitality
Ability to manage multiple priorities and deliver results in a fast-paced environment
Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
Ability to work independently – strong prioritization and time management skills
Ability to work with diverse teams – lead and/or follow
respectful, cooperative, accountable
Excellent verbal and written communication skills with the ability to communicate professionally
Excellent organizational skills and process management

Job Responsibility

Overcoming engineering challenges
Uphold excellence and high standards in preventive maintenance programs and conservation practices
Monitor M&E projects for quality and timely delivery
Deliver complete and accurate facility management reports
Provide comprehensive facility, contract and procurement management for technical services
Contribute to hitting financial targets and other goals
Achieving key performance indicators
Meeting service level agreements
Managing on-site mechanical, electrical, plumbing installations and civil maintenance
Preparing the list of critical spares for all installations based on manufacturers’ recommendations

Fulltime

Campus Workplace Manager

The Campus Workplace Manager is responsible for leading the team in forging a la...

Location

Singapore , Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

A Bachelors in related field and work experience of five to eight (5-8) years, five (5) of which should be related to all aspects of workplace (FM) delivery at account level
Excellent time management and communication skills
Sales skills and ability to build productive business relationships
Ability to manage multiple projects independently
Comprehension of M&E services to ensure services are managed, although technical qualification / background is not mandatory
One or more globally/regionally recognized certifications in Facility management, PMP, Health and Safety, Human Experience, etc., would be an asset
MS Office proficiency
Hospitality management
Project management
Planning and organizing

Job Responsibility

Develop and execute comprehensive workplace experience strategies that align with WPP's creative culture and business objectives
Lead experience enhancement initiatives that boost employee engagement, productivity, and talent retention
Create flexible, adaptive work environments that support diverse work styles and creative processes
Implement data-driven experience improvements based on employee feedback and space utilization analytics
Champion workplace innovation through technology integration, space optimization, and service excellence
Collaborate with client’s leadership to translate business needs into exceptional workplace solutions
Manage & oversee campus services (Soft & Hard) as part of the scope delivered for 2 offices
Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair, and replacement costs together with minimising the risk of equipment failure
Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response
Review operational SOP’s & propose / make changes as part of continuous improvement

Fulltime

Assistant Workplace Manager

The Assistant Workplace Manager is a collaborative supporter and member of the O...

Location

United States , Chicago

Salary:

60000.00 - 90000.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Minimum of two years of facility management industry experience required
Strong understanding of workplace culture development, employee engagement metrics, and satisfaction measurement tools
Must have basic computer and mobile (Smartphone) skills for CMMS (Corrigo a plus), email, MS Office, TEAMS, Safety training, Sourcing, etc.
Strong organizational and management skills with customer service excellence mindset
Must be motivated and able to work without direct constant supervision
Excellent customer, computer, verbal, and written communication skills
Demonstrated ability to create positive experiences and build relationships with diverse stakeholders
Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
Basic knowledge of building systems and technical skills (mechanical and electrical systems)
Must have strong Teamwork, Ethics, and Excellence (JLL core behaviors)

Job Responsibility

Work with Workplace Manager to oversee delivery of maintenance and repair services while ensuring minimal disruption to workplace experience
Ensure client satisfaction with delivery of Facility Management and Workplace Experience services and provide lead role in monitoring and increasing customer satisfaction
Create and issue all JLL vendor and contractor related purchase orders, including hospitality service providers
Assist in management of operating budget, including allocations for employee experience and amenity programs
Review and prioritize requests for work, considering impact on employee productivity and satisfaction
Determine activities required for completion of work orders and create WOs with focus on service excellence
Oversee daily work order review and follow up to ensure impeccable performance and superior customer experience
Coordinate maintenance schedules around employee events, meetings, and high-traffic periods to minimize workplace disruption
Assist Workplace Manager in meeting or exceeding Site KPIs with special attention to hospitality and experience metrics
Monitor SLAs monthly to identify potential off-track areas and plan corrective actions accordingly

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Technical Manager

To supervise 1 on-site technician while ensuring seamless facility operations ac...

Location

Singapore , Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum 3-5 years experience in commercial facility management with team supervision responsibilities
General understanding of Building Services systems including HVAC, electrical, plumbing, and mechanical systems with troubleshooting experience
Familiarity with Building Management Systems (BMS) or facility monitoring platforms is preferred
Experience managing technology-focused work environments or trading firms strongly preferred
Proven track record supporting high-performance professional environments with emphasis on employee comfort and operational efficiency
Experience with critical infrastructure rooms or mission-critical facility operations
Demonstrated success managing vendor ecosystems and service delivery in demanding, detail-oriented professional settings
Strong leadership capabilities with experience in task prioritization, resource allocation, and quality control verification
Technology systems familiarity and documentation capabilities for comprehensive reporting and record keeping
Experience supporting innovative workplace environments that balance productivity with employee wellbeing

Job Responsibility

Supervise and coordinate on-site technician and third party vendors to efficiently complete daily facility operations
Execute task prioritization, resource allocation, and timeline management
Ensure quality control and work verification across all maintenance activities
Provide immediate escalation of complex issues requiring specialized expertise or additional resources
Respond promptly to reactive maintenance requests including furniture repairs, equipment malfunctions, and urgent facility issues
Orchestrate third-party subcontractor coordination for break-fix maintenance, specialty tasks, and complex repairs
Coordinate furniture and equipment adjustments including desk repairs, pedestal relocations, chair repairs, and workstation reconfigurations
Manage meeting room setup and breakdown services including furniture arrangement, technology equipment setup, event support coordination, and room restoration
Record and document all reactive maintenance activities, tracking root causes, response times, and resolution outcomes
Analyse maintenance trends and patterns to identify recurring issues, opportunities to reduce downtime, and gaps in on-site material/spare parts readiness

Fulltime

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Workplace Technical Manager

Job Description

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