Workplace & Soft Services Manager Job at paretofm (Glasgow)

Assistant Manager – Soft Services/Events

Plan, organize, and deliver exceptional soft services, site hygiene, pantry/F&B,...

Location

India , Mumbai

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor’s degree
3–5 years’ experience in event planning, soft services, or facilities management
Strong organizational, multitasking, documentation, and communication skills
Proficiency in MS Office (Excel, PowerPoint)
Flexible to shift work, travel, and evolving priorities

Job Responsibility

Plan, coordinate, and execute daily soft service activities—site cleanliness, pantry/cafeteria operations, meeting/event setups—ensuring high quality and statutory compliance per the contract
Organize and manage all site events, conferences, employee engagement activities, and large meetings, from venue setup and catering to logistics, travel, and on-site delivery
Collaborate with internal teams, vendors, and the workplace experience manager to meet event and soft service objectives to company standards
Manage event calendars, supply inventories, promotional materials, and soft service resources
Negotiate with vendors/service partners, review contracts, and monitor service delivery in line with KPIs
Monitor budgets and provide updates to management on soft service and event expenses
Prepare and review post-event reports, gather feedback, recommend improvements, and maintain audit-ready documentation
Ensure compliance with health, safety, hygiene, labour law, and The Client at Powai policies during all operations
Support analysis, planning, and reporting on soft services/events as required by management
assist with presentations

Fulltime

Campus Workplace Manager

The Campus Workplace Manager is responsible for leading the team in forging a la...

Location

Singapore , Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

A Bachelors in related field and work experience of five to eight (5-8) years, five (5) of which should be related to all aspects of workplace (FM) delivery at account level
Excellent time management and communication skills
Sales skills and ability to build productive business relationships
Ability to manage multiple projects independently
Comprehension of M&E services to ensure services are managed, although technical qualification / background is not mandatory
One or more globally/regionally recognized certifications in Facility management, PMP, Health and Safety, Human Experience, etc., would be an asset
MS Office proficiency
Hospitality management
Project management
Planning and organizing

Job Responsibility

Develop and execute comprehensive workplace experience strategies that align with WPP's creative culture and business objectives
Lead experience enhancement initiatives that boost employee engagement, productivity, and talent retention
Create flexible, adaptive work environments that support diverse work styles and creative processes
Implement data-driven experience improvements based on employee feedback and space utilization analytics
Champion workplace innovation through technology integration, space optimization, and service excellence
Collaborate with client’s leadership to translate business needs into exceptional workplace solutions
Manage & oversee campus services (Soft & Hard) as part of the scope delivered for 2 offices
Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair, and replacement costs together with minimising the risk of equipment failure
Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response
Review operational SOP’s & propose / make changes as part of continuous improvement

Fulltime

Facilities Soft Services Coordinator

The Facilities Soft Services Coordinator supervises and coordinates the daily op...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

SPM/O-Level qualification or equivalent
Certificate in Hospitality, Facilities Management, or related field preferred
Minimum three to five years of experience in facilities services, cleaning operations, or hospitality services with at least two years in supervisory roles
Previous experience managing cleaning teams and understanding of Malaysian workplace cleaning standards
Proven supervisory capabilities with experience leading diverse teams in Malaysian multicultural workplace environment
Strong coaching and development skills
Experience managing daily operations while maintaining focus on quality standards and customer satisfaction
Fluency in Bahasa Malaysia essential
Proficiency in English for reporting and coordination with management
Understanding of basic Chinese dialects advantageous

Job Responsibility

Lead and supervise a team of cleaners and tea ladies, providing daily work assignments, performance guidance, and skills development
Create work schedules ensuring adequate coverage for all areas during business hours and coordinate staff rotation for breaks and leave coverage
Conduct regular team meetings to communicate standards, address concerns, and foster collaborative team environment focused on service excellence
Oversee comprehensive cleaning operations including office areas, meeting rooms, pantries, washrooms, and common spaces to maintain consistent cleanliness standards
Coordinate tea and beverage services for employees and visitors, ensuring fresh supplies and proper service presentation
Monitor work quality through regular inspections and provide immediate feedback to maintain high service standards throughout the facility
Implement and monitor cleaning protocols, hygiene standards, and service procedures to ensure consistent quality across all work areas
Conduct daily quality inspections and maintain checklists for systematic monitoring of cleaning tasks and service delivery
Address quality issues promptly and provide additional training when performance standards require improvement
Provide comprehensive training to new team members on cleaning procedures, safety protocols, and customer service standards

What we offer

Excellent opportunities for professional growth within facilities management and team leadership
Provides valuable experience in operations management, staff development, and service excellence in Malaysia's commercial office environment

Fulltime

Workplace Solutions Facility Manager

Proclinical is seeking a Workplace Solutions Facility Manager to oversee soft se...

Location

United States , Lexington

Salary:

Not provided

Proclinical

Expiration Date

Until further notice

Requirements

Background in Facilities Management, Business Administration, Environmental Health & Safety, or related field, or equivalent experience
Experience managing facilities, workplace, or vendors in a multi-site environment, preferably in life sciences, pharmaceuticals, or laboratory settings
Proven ability to manage janitorial vendors, security contracts, and special cleaning projects
Supervisory experience with direct reports, including coaching and development of staff
Strong knowledge of compliance, EHS considerations, and site access-security practices for lab environments
Excellent communication, stakeholder management, and organizational skills
Valid driver's license and ability to travel frequently between sites

Job Responsibility

Manage daily soft services operations across multiple lab-office sites, ensuring consistent service levels and compliance with standards
Conduct regular site visits for inspections, walkthroughs, and facility upkeep, documenting findings and ensuring timely resolution
Oversee contracted vendors for janitorial, waste management, recycling, security, and other services, including contracts, scheduling, and service-level agreements
Lead and coordinate special cleaning projects, such as deep cleans, renovation clean-ups, and bio-cleaning, minimizing operational disruptions
Manage relationships with security vendors and support security-related projects, including access control and emergency response coordination
Supervise, coach, and develop site coordinators, setting goals, conducting performance reviews, and providing training
Create and maintain inspection checklists, compliance documentation, and corrective action plans, ensuring timely remediation of deficiencies
Monitor vendor invoices and KPIs, ensuring accurate billing and contract compliance in collaboration with procurement and finance teams
Support incident response and recovery efforts related to soft services, such as water leak remediation or sanitation events
Implement continuous improvement initiatives to enhance cleanliness, safety, and cost-effectiveness of facilities

Workplace Operations & Technical Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Mumbai

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Deep experience in commercial real estate, skilled trades or technology
relevant experience to a new industry
ability to collaborate closely with cross-functional teams
ability to align facilities strategies with business needs
ability to ensure seamless day-to-day office operations
ability to maintain highest standards of service delivery across technical and soft services
ability to take full ownership of office technical systems (HVAC, electrical, plumbing, fire safety)
ability to conduct daily checks
ability to perform hands-on preventative maintenance tasks
ability to ensure systems run smoothly and efficiently

Job Responsibility

Collaborate closely with India Workplace Operations & Hospitality Lead and cross-functional teams to align facilities strategies with business needs
Act as the 'number 2' facilities point of contact after the Workplace Operations & Technical Manager
Ensure seamless day-to-day office operations
Maintain highest standards of service delivery across all technical and soft services
Technical Systems Management & Daily Operations - Take full ownership of all office technical systems including HVAC, electrical, plumbing, and fire safety systems
Conduct daily checks
Perform hands-on preventative maintenance tasks
Ensure all systems run smoothly and efficiently
Maintain a clean, hygienic, and spotless service environment
Preventative & Reactive Maintenance Program - Manage a comprehensive preventative maintenance schedule through regular inspections to identify and address potential issues proactively

Fulltime

New

Instructional Design Manager

Location

Heliopolis

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Education, Business, Human Resources, Instructional Design, Communication, or any relevant field from a reputable university
5+years of experience
Proven experience in instructional design, learning solution design, training content development, or corporate learning and development
Previous experience in guiding or supervising team members is preferred
Strong understanding of instructional design principles, adult learning, and workplace learning
Excellent writing, editing, and communication skills in both English and Arabic
Ability to understand client needs and translate them into clear learning objectives, program outlines, and practical training solutions
Ability to develop and review training material, including presentations, facilitation notes, participant material, activities, case studies, assessments, tools, and job aids
Good business sense and ability to understand field requirements, client context, and professional development needs
Strong planning and organizing skills with the ability to manage multiple projects, deadlines, and stakeholders

Job Responsibility

Lead the instructional design function and ensure the development of effective, practical, and high-quality learning solutions
Manage and guide the work of the Instructional Designer and the Solution Assembler
Assign priorities, follow up on progress, review deliverables, and ensure timely completion of instructional design and material assembly tasks
Design or oversee the design of customized learning solutions based on client needs, business objectives, audience profile, and required competencies
Translate client needs and Business Growth input into clear program outlines, learning journeys, methodologies, and practical learning activities
Oversee the development and customization of training material, including presentations, facilitation notes, participant material, exercises, case studies, role plays, assessments, tools, and job aids
Ensure that training material is clear, accurate, engaging, trainer-ready, and aligned with the company's quality standards
Review and approve assembled material, including outlines, presentations, handouts, manuals, tools, surveys, translated material, visuals, and updated program files
Ensure proper organization, updating, and version control of learning material, program files, and the company's Solution Architect library
Ensure that newly developed or customized material is properly transferred to trainers, facilitators, and technical advisors

Fulltime

Account Lead

As the Account Lead, you’ll: Manage internal and external service delivery teams...

Location

United Kingdom , City of London

Salary:

80000.00 GBP / Year

Boden Group

Expiration Date

Until further notice

Requirements

Significant experience in FM leadership, especially in Workplace Management and Soft Services
Proven track record of successful transformation and mobilisation of client accounts
Experience managing a high-profile P&L contract within a multi-service FM environment
Strong relationship management skills with a focus on client satisfaction
Health and safety qualifications preferred.

Job Responsibility

Manage internal and external service delivery teams, ensuring operational excellence and customer satisfaction
Implement best practice procedures that align with company policy and client standards
Drive transformation efforts and new client mobilisation to establish strong operational foundations
Develop and maintain trust-based client relationships while managing the financial aspects of the accounts
Produce performance reports and ensure clear communication across all levels.

What we offer

Competitive salary of £80,000 plus a £7,200 car allowance
Engaging team culture with a focus on support and continuous improvement
Opportunities to work on diverse projects with recognised brands.

Fulltime

Facility Executive

Job opening - Facility Executive in Hyderabad | Randstad

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

5 experience
Develop and implement facility strategies aligned with business goals
Manage budgets, track costs, and identify cost-saving opportunities
Oversee capital projects, renovations, and lease decisions
Oversee building infrastructure (HVAC, electrical, plumbing) and equipment
Implement preventive maintenance and manage reactive repairs
Manage utilities, waste management, and energy efficiency
Manage cleaning, catering, landscaping, and security services
Allocate office space and support office moves/relocations
Ensure a comfortable and productive work environment

Job Responsibility

Strategic & Financial Management
Operations & Maintenance (Hard FM)
Workplace Experience (Soft FM)
Health, Safety & Compliance
Vendor & Team Management
Reporting & Communication

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Workplace & Soft Services Manager

Job Description

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