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AQA Logo AQA · Office Administration

Workplace Services Apprentice

United Kingdom 23500.00 GBP / Year · Job Posted December 19, 2025
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Job Description

Join AQA as a Workplace Services Apprentice and help us create a safe, efficient, and welcoming environment for our teams. Over this two-year programme, you’ll work with our Facilities team, supporting building operations, health and safety, and service delivery. You will also work towards achieving a level 2 Facilities services operative qualification. You’ll rotate through three key teams - Workplace, Front of House, and Health, Safety & Environment - gaining hands-on experience and supporting the smooth running of our workspaces.

Job Responsibility

  • Assist with meetings and events by setting up rooms, providing audio-visual support, and helping colleagues with booking tools and service requests
  • Carry out building checks, support minor repairs, and work with facilities teams to keep the office safe, and compliant
  • Provide administrative support by maintaining records, managing stationery and post, and helping with planned site improvements
  • Support visitor management, access control, contractor bookings, and onboarding new starters
  • Communicate confidently with colleagues and guests to ensure a professional and welcoming experience, while assisting with admin tasks such as processing invoices and raising purchase orders
  • Assist with inspections, audits, and emergency response activities, including first aid and incident management
  • Shadow HSE colleagues during adjustment requests to learn how workplace safety is maintained
  • Support the Sustainability team by gathering building data, promoting eco-friendly behaviours, and helping implement Net Carbon Zero initiatives

Requirements

  • At least 5 GCSEs (or equivalent) at grades 4+ (A-C) including Maths and English
  • The ability to work independently and as part of a team
  • Resilience, flexibility, and the ability to adapt to change and uncertainty
  • A focus on customer service with a positive, ‘can do’ attitude
  • Practical, organised individual with good communication skills and a proactive approach

What we offer

  • Fully funded apprenticeship
  • Supportive team
  • Mentoring from Senior Leadership
  • A buddy to guide you through the programme
  • Working on real, projects that make an impact
  • Accredited interpersonal skills training programme, including presenting, influencing and problem solving
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