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Workplace Services Analyst

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Arrow Electronics

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Location:
Israel , Petah Tikva

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

You will join the Workplace Services EMEA team which is responsible for providing front-line End User support to Arrow employees (2nd level). The selected candidate will join the top-notch Team of 20 Workplace Services Analysts that are spread across EMEA and will be reporting to Burt Leonard that is based in Alcobendas, Spain.

Job Responsibility:

  • Provide front line End User support to Arrow employees, as part of the Global Workplace Services Team
  • Provide L2 technical support for issues & requests received from the Service Desk group, for all PC hardware, software and associated peripherals
  • Ensure that requests for escalated support are dealt with promptly and appropriately
  • Install and configure PCs and associated peripherals and software
  • Provide support for all Hardware and software related issues, including infrastructure, as directed
  • Provide support for local, EMEA and Global projects and initiatives as directed by management
  • Adherence to the Global Enterprise Standards and Customer Focussed Service ethos

Requirements:

  • Experience in a similar position (Service Desk, Technical Support, Hardware Support, etc.)
  • Excellent written and spoken communication skills in English
  • Ability to work independently when needed
What we offer:
  • Great work conditions inside a large, worldwide group
  • Opportunity to work with the latest technologies (like Office356)
  • Flexible working hours and occasionally home office
  • Career development opportunities

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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