Workplace Services Analyst Job at Arrow Electronics (Petah Tikva)

Senior Tech Support Analyst - AV Systems

As Atlassian scales, we are seeking a Senior Technical Support Analyst to join o...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6 years of experience in corporate IT organization, specifically in Internal/Customer facing Technical Support role with exposure to office support and supporting customer face to face
3+ years of Solid AV experience in a corporate IT organization, specifically in Corporate AV Engineering
Expert-level understanding of video conferencing technologies
3+ years experience in Mobile Device Management systems such as Jamf & Omnissa Workspace ONE
3+ years experience in support and administration of SaaS applications
Experience with IT/AV office builds, maintenance, and refreshes
Experience with SSO/Okta implementations for SaaS applications
Demonstrable understanding of ITIL Framework and Service Management
Epic customer service skills, Problem-solving skills
Highly developed communication, interpersonal and administrative skills

Job Responsibility

Evaluate and provide technical support for Atlassians through our support channels (Email, Slack, Jira and in-person) with a focus on support of macOS / Apple hardware, AV and SaaS based applications
Manage relationships with internal Workplace tech teams, vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
Coordinate with integrators and vendors for builds, refreshes, and maintenance
Help plan and manage the AV component of major shows and events using Zoom Webinars and related technologies, both on-site and off-site, sometimes working with external production crews
Working with a globally distributed team, sharing knowledge and mentoring junior members through both process and technical expertise
Ability to work effectively within a team and autonomously as required, to meet deadlines
Create, maintain and share documentation in Atlassian’s IT Knowledge Base and the teams internal Knowledge Base
Provide lifecycle management of devices including hardware delivery and collections (Onboarding/offboarding employees), hardware sanitization and preparation for redeployment in office

Fulltime

Hospitality & Events Operations Lead

Rapport is looking for a confident and organised Hospitality & Events Operations...

Location

United Kingdom , London

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

3–5 years’ hospitality or events experience in both operational and administrative roles
Strong organisational skills and the ability to thrive in a fast-paced environment
Confident leadership with excellent communication and customer service skills
A proactive, detail-focused mindset and a passion for delivering exceptional guest experiences
Knowledge of health & safety and security requirements
Comfortable using G Suite or similar IT systems

Job Responsibility

Oversee end-to-end event operations, stepping in to lead events when needed
Manage stock, suppliers, contractors, and all logistical elements to ensure flawless delivery
Lead and support Meetings & Events Assistants and Analysts, including rotas, training, and performance reviews
Keep SOPs, training materials, and documentation up to date
Build partnerships with stakeholders, Workplace Services, caterers, and FM teams
Uphold high presentation, safety, and security standards in all event spaces

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards for peers
One paid day off annually to support a cause

Fulltime

Analyst IT Service Desk with English

SIG is the place for you to build something incredible. We offer competitive com...

Location

Salary:

Not provided

SIG Group

Expiration Date

Until further notice

Requirements

Apprenticeship/academic degree as IT Specialist or according to vocational experiences
1-2 years of experience in similar roles
Technical English (IT), fluent in writing and speaking to prepare and participate in technology related meetings and discussion
Define standard operating procedures according to best practices and business requirements and ensure their compliance in operations
Good knowledge of PC hardware and software

Job Responsibility

Optimal use of information technologies with a focus on digital workplace systems and modern unified communication and collaboration solutions (MS-Teams as foundation for audio and video communication)
Respond to customer inquiries through email, phone, and the IT service portal
Provides quick and effective assistance while ensuring that Service Level Agreements (SLAs) are met to maintain high-quality service
Documenting troubleshooting and resolution steps within the service desk ticketing system
Documenting and keeping up to date processes and knowledge articles in the knowledge base
Working as project member in global roll-out projects
Collaborating with internal departments to ensure that IT needs are met
Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel
Local On-Site support for Incidents/Service Requests which can't be solved remotely including processing of local IMACD services (Install, Move, Add, Change, Delete)
Dispatching of tickets to other relevant support groups if needed

What we offer

Competitive compensation
Opportunity to partially work from home
Part of a globally successful international company
Personal development opportunities
Trainings and coaching opportunities from senior team members

Data Analyst – Digital Workplace

The Data Analyst will play a key role in designing, developing, and deploying sc...

Location

India , Bangalore Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor/ Master Degree in Mathematics, Economics, Computer Science, Information Management, Statistics or relevant field with 3-6 years of data analysis, data management and software development experience
Hands-on experience with Skywise / Palantir Foundry for building and deploying end-to-end data solutions
Proven track record in developing and maintaining large-scale data applications on Foundry
Proficiency in Ontology Manager, Code Authoring, Contour, Workshop, and Data Ingestion modules
Advanced proficiency in Python, SQL, React, JavaScript, and CSS
Strong understanding of REST APIs and Big Data architectures
Experience in ETL scripting for data transformation
Advanced analytical expertise in data modeling, database management, and SQL (expert level)
Experience with BI tools, Google Data Studio, and BigQuery
Skilled in designing and maintaining KPI metrics, dashboards, and Performance Analytics (PA) reports

Job Responsibility

Design, build, and maintain robust data analytics and application solutions within the Skywise (Palantir Foundry) framework
Develop, test, document, and deploy data pipelines, analytical models, and visualization tools to support strategic and operational initiatives
Work with Product Owners and core Airbus business functions to capture requirements, understand business processes, and deliver impactful data-driven solutions
Manage the full application delivery lifecycle — from design and implementation to testing, deployment, and support
Build and maintain pipelines to enable automated deployments across Development, QA, and Production environments
Troubleshoot and resolve application issues, manage incidents and requests, and provide ongoing support for developed tools
Encourage and enable self-service analytics by empowering business teams and promoting data literacy
Coach and develop data analytics awareness among internal customers and stakeholders
Define, implement, and maintain KPI metric reports, dashboards, and performance analytics (PA) reporting
Help automate reporting processes and transform the organization’s approach to data management

Fulltime

Help Desk Analyst - Tier I

We are proactively building a network of Help Desk Technicians for upcoming cont...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing technical support in a professional or service-based environment
Strong troubleshooting and problem-solving skills
Ability to communicate technical issues clearly to non-technical users
Familiarity with enterprise operating systems and common workplace applications
Experience working within a ticketing or service management system
Ability to prioritize multiple requests in a fast-paced environment

Job Responsibility

Provide first-level technical support for users experiencing hardware, software, or system issues
Troubleshoot and resolve basic IT incidents including workstation, password, access, and connectivity issues
Document support tickets and resolutions within the ticketing system
Escalate complex technical issues to Tier 2 or infrastructure teams when necessary
Assist with onboarding tasks including workstation setup and user account provisioning
Maintain a high level of customer service while supporting employees across the organization

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

IT Business Analyst (AI Programme)

This role blends business analysis, product & project support, user enablement a...

Location

Jersey

Salary:

Not provided

Ogier

Expiration Date

Until further notice

Requirements

Proven experience in business analysis / product adoption / digital workplace or AI-enabled change in a professional services and/or legal environment
Hands-on delivery of AI or automation initiatives from discovery through rollout, with measurable value outcomes
Demonstrable contributions to governance, risk, and quality processes (e.g. testing, validation, approvals, audit)
Evidential enthusiasm for continuous learning and proactively embracing new technologies, including AI, to enhance personal and team effectiveness
Change management exposure
Strong business analysis toolkit: requirements elicitation, process mapping, user stories, acceptance criteria
Excellent communication skills—able to translate technical concepts into clear business language and practical guidance
Competence with prompt design and evaluation for business scenarios
Structured problem-solving, stakeholder management, and facilitation skills
Data-literate: comfortable with metrics, dashboards, and value tracking

Job Responsibility

Conduct analysis to assess feasibility, impact and risks of AI and technology opportunities
Facilitate use-case discovery workshops and map processes to AI and technology scenarios (e.g., drafting, summarisation, search, data extraction, analysis)
Drive AI and technology adoption across Legal, OGL, and Business Services by understanding role-specific workflows and identifying AI and technology-enablement opportunities
Provide hands-on support for pilots and early-life adoption, transitioning to sustainable, self-serve use
Build trusted relationships with the business to foster understanding and adoption
Support structured change activities
Participate in user groups such as the Legal AI Working Group to share progress, capture feedback, and act as a conduit to service lines
Participate in ongoing technology reviews to capture outcomes and lessons learned
Design reusable AI prompts, patterns and templates and curate scenario playbooks for fee earners and business teams
Proactively identify opportunities to retire/retrain/update AI prompts, workflows and guidance

Fulltime

New

Energy Optimisation Analyst

Drive energy efficiency and technical innovation across one of NZ’s largest reta...

Location

New Zealand , Auckland

Salary:

Not provided

Woolworths Supermarkets

Expiration Date

Until further notice

Requirements

Relevant tertiary qualifications in engineering, controls automation, mechanical services, or a related trade discipline
At least 2 years of experience in a relevant field
Experience in commercial HVAC, refrigeration, or Building Management Systems (BMS) is highly advantageous
Strong analytical skills with experience in BI, energy reporting, or statistical tools to examine information and provide deep insights
Project management capability, specifically in documenting and implementing technical capital initiatives
Exceptional communication skills, with the ability to challenge ideas, embrace change, and present complex technical findings to diverse stakeholders
Proficiency in digital tools, including Google Workplace and project management software like Asana or Miro

Job Responsibility

Identify and deliver energy efficiency capital initiatives, primarily focusing on the optimisation of HVAC and refrigeration systems across our stores and distribution centres
Develop and refine data analytics tools to maximize energy efficiency opportunities and track the successful realisation of project benefits
Interpret complex asset data flows to measure energy performance, identifying exceptions for corrective action and lifecycle cost reductions
Support project delivery from initiation to implementation, ensuring all initiatives meet world’s best practice and comply with safety and financial targets
Collaborate with internal and external stakeholders, providing data-driven support to Facilities Management teams and managing partnerships with technical consultants and contractors
Assess new industry technologies and strategies, making recommendations to enhance the energy performance of our operational assets

What we offer

Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
A progressive and competitive leave policy that gives you more space for what matters to you

Fulltime

Cloud Platforms Manager

The Cloud Platforms Manager role involves leading the design and operational exc...

Location

Canada , Toronto

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8–12+ years in Modern Workplace / Endpoint / EUC engineering/Azure
3–5+ years in technical leadership for production services
Deep knowledge of Entra ID and Conditional Access, Zero Trust device access patterns, and integration with endpoint security tooling
Strong ITSM background (Incident/Problem/Change), CAB governance, change risk assessment, and RCA/postmortem leadership
Demonstrated SRE mindset: monitoring/alerting, reliability improvements, and automation-driven operational excellence
Azure platform operational experience (governance, RBAC, policy, monitoring, reliability)
Certifications preferred: ITIL 4
MD-102
SC-300
AZ-104/AZ-305

Job Responsibility

Own operational excellence for all managed cloud and End User Computing (EUC) services, including incident, problem, and change management practices
Act as the senior technical escalation point for complex operational, project, and IT security issues
Provide technical leadership and mentorship to engineers and analysts
Collaborate with Cybersecurity and Architecture teams to design and implement zero-trust principles, device compliance strategies, and secure-by-default configurations
Partner with IT Security and key stakeholders to identify, review, and remediate environmental risks and optimization opportunities
Lead continuous improvement initiatives, driving modernization, platform reliability, and adoption of design and operational best practices
Serve as Technical Lead on projects, providing hands-on technical guidance, architectural oversight, and coordination
Drive the creation, maintenance, and adoption of standard processes, self-service capabilities, and automation
Act as the technical liaison between leadership and EUC, Cloud Platform, and Productivity Services teams
Hold engineers accountable to role expectations, technical standards, and operational responsibilities

Workplace Services Analyst

Arrow Electronics

Location:
Israel , Petah Tikva

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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