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Anabas Logo Anabas · -

Workplace Service Delivery Manager

United Kingdom, London Employment contract 55000.00 GBP / Year · Job Posted May 27, 2026
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Job Description

Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced Workplace Service Delivery Manager to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in London. You will be in a client facing role and required to provide a 5-star customer experience. As the Workplace Delivery Manager you will be the first point of contact that the client has with Anabas. It is critical that the job holder demonstrates professionalism, ownership, and responsibility for attending to the client’s needs on site and where they are unable to do so, escalating in a swift and speedy manner to the appropriate personnel within Anabas to quickly satisfy the needs of the client. You will have total responsibility for the service delivery of facilities management on site.

Job Responsibility

  • Management of Anabas staff on site
  • Monitor and coordinate the supplier team
  • Ensure a consistent and high-level service delivery
  • Identify areas of improvement in delivery of the services and processes
  • implementing change as required
  • Ensure customer service is at the heart of the way the FM services are delivered
  • Work closely with the on-site teams to ensure all aspects of performance targets are met and all works are carried out effectively, efficiently, and in a safe manner
  • Ensure operational statutory compliance and completion of PPM works on site
  • Deal with reactive situations and manage incident reports as necessary
  • Manage all P&L matters relating to the client contract, billing model and ACW works

Requirements

5 plus years corporate FM

What we offer

  • Salary - £55,000
  • 33 days holiday per year inc Bank Holidays
  • Employee Assistance Programme
  • Recognition and Reward scheme
  • Life Insurance 1 X annual salary
  • Aviva Digital GP service
  • Cycle 2 Work scheme
  • Recommend a friend scheme
  • Company events
  • Training & development opportunity
Anabas - All Job Offers

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