Workplace Service Coordinator

• Deliver the front of house services, delivering exceptional service and operational excellence, providing a warm and delightful welcome, meet and greet all visitors approaching the desk in a friendly and professional way
• Register all visitors/contractors using the relevant system and process
• Work with meeting hosts to ensure guests have a positive arrival
• Taking ownership of all front of house communications and bookings in accordance with site requirements
• Coordinate and order all hospitality requirements
• Ensure all incoming calls for the client business are handled efficiently and courteously at all times
• Professional preparation of all meetings and events, including but not limited to
• laying out meeting rooms and catering to suit the specific occasion, preparing guest name badges etc
• Develop and continuously update front of house procedures in line with site specific requirements
• Manage all courier and taxi requests
• Work closely with the other Anabas team members to ensure seamless service to the client
• Manage the client employee security cards system, providing/cancelling passes given to employees and visitors and providing reports on request to the client
• Deputise for Facilities & Events manager during periods of absence
• Ensure all health and safety duties are completed in accordance with site specific requirements to ensure front of house and event operations are delivered in a safe manner
• Work collaboratively with service providers and vendors delivering a one team approach to service
• Continuously identify improvement possibilities, highlighting these to the Facilities and Events Manager
• Manage and report on visitor and meeting room activities, managing visitor management system and reporting, ensuring the system is updated and managed in line with operational requirements

3 years in a corporate environment

• 33 days holiday per year inc. Bank Holidays
• Employee Assistance Programme
• Recognition and Reward scheme
• Life Insurance 1 X annual salary
• Cycle 2 Work scheme
• Aviva Digital GP service
• Recommend a friend scheme
• Company events
• Training & development opportunity