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Workplace Service Analyst

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Arrow Electronics

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Location:
Netherlands , Sevenum

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Workplace Services Analyst, you’ll be the backbone of our IT team, ensuring our IT equipment and systems in our distribution center run smoothly. You’ll be the first point of contact for IT-related questions and issues, playing a key role in supporting our employees. Together with a team of 6 colleagues, a team leader, and an IT manager, you’ll work to maintain and improve our IT infrastructure.

Job Responsibility:

  • Installing and maintaining IT equipment such as PCs, laptops, tablets, smartphones, label printers, and barcode scanners
  • troubleshooting and performing minor repairs in both warehouse and office environments
  • ensuring the continuity and availability of workstations and applications
  • efficiently handling and following up on incidents and requests
  • providing hands-on support to users, focusing on Warehouse Management Systems and office software/hardware
  • documenting processes and contributing to the improvement of IT services

Requirements:

  • IT education at Level 3 or equivalent (e.g., through courses)
  • strong knowledge of Windows operating systems
  • basic networking skills
  • master one or more of the following languages: Dutch, English, or German
  • flexible in terms of working hours (production runs in 2 shifts, so you occasionally have to support an early or late shift during the week or on a Saturday)
  • excellent analytical skills
  • proactive attitude
  • work with precision and accuracy
  • team player who enjoys sharing knowledge with colleagues
  • eager to learn
What we offer:
  • Competitive salary and excellent secondary benefits, including a smartphone, laptop, and bicycle plan
  • retirement plan
  • travel allowance
  • diverse and exciting role in a growing organization with enthusiastic colleagues
  • opportunities for personal and professional development through training and courses

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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