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Workplace Receptionist

Australia, Sydney · Job Posted February 20, 2026
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Job Description

We have a new opportunity to join JLL as a Workplace Receptionist, you will create exceptional first impressions at our client’s office, welcoming employees and visitors while providing professional front-of-house services. The position ensures a welcoming, secure, and well-managed reception area while supporting overall workplace operations. This role is on-site, based in Sydney CBD, Mon-Fri.

Job Responsibility

  • Welcome and greet all visitors, employees, and vendors in a professional, friendly manner
  • Manage visitor registration process using visitor management systems, issuing badges and maintaining accurate logs
  • Answer, screen, and direct incoming calls through the reception console or phone system
  • Receive and coordinate the distribution of deliveries, packages, and courier services
  • Maintain a neat, organized, and professional reception area at all times
  • Support workplace security protocols by monitoring visitor access and adherence to procedures
  • Support meeting room bookings and coordinate on-site events with registration and front-of-house assistance
  • Provide administrative support for workplace team including supplies management and off-site IT/AV requests
  • Coordinate with facilities Employees and lodge tickets for building issue or maintenance needs to landlord systems
  • Maintain knowledge of emergency procedures and support evacuation protocols when necessary

Requirements

  • Experience working in corporate reception, guest services, or customer facing roles
  • Excellent verbal and written communication skills with professional appearance and attitude
  • Exposure to visitor management systems, multi-line phone systems, and have proficient computer skills
  • Ability to multitask in a fast-paced environment while maintaining attention to detail and adapting to changing priorities
  • Strong interpersonal skills to interact professionally with all levels of employees and visitors

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