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14forty Logo 14forty · Real Estate

Workplace Operations & Experience Manager

Ireland, Dublin Employment contract 65000.00 EUR / Year · Job Posted December 14, 2025
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Job Description

We are elevating the standard of workplace experience across our portfolio, placing service excellence and building performance at the heart of everything we do. To support this vision, we are looking for a confident, people-focused Workplace Operations & Experience Manager to take responsibility for the smooth running of a prestigious multi-tenant office development in central Dublin. This role is ideal for someone with a keen eye for detail, a strong service ethos, and proven experience managing high-quality corporate environments. You will take ownership of day-to-day operations, champion an outstanding occupier experience, and ensure the building consistently operates to the highest standards.

Job Responsibility

  • Create a warm, hospitality-inspired atmosphere, working closely with front-of-house teams to deliver an exceptional welcome for everyone entering the building
  • Lead all aspects of building operations including maintenance, inspections, compliance checks, and issue resolution
  • Build positive relationships with occupiers, proactively managing enquiries, gathering feedback, and identifying opportunities to enhance their workplace experience
  • Track and review building performance metrics, including energy use, sustainability initiatives, and opportunities for technological enhancements
  • Coordinate contractor activity on site, ensuring all works meet safety, quality, and regulatory standards
  • Support and improve reception and visitor management processes to maintain a polished, professional environment
  • Maintain an awareness of occupancy levels, lease arrangements, and service needs, ensuring operational activities remain aligned with budget and long-term asset objectives

Requirements

  • At least 5 years’ experience managing operations in a multi-let corporate or commercial property
  • A background in hospitality or customer experience, with a commitment to delivering professional, high-quality service
  • Confident communication skills and fluency in English
  • Strong organisational capability and the ability to manage multiple priorities
  • Proficiency with MS Office and a willingness to learn new building or FM systems

Nice to have

  • Technical or M&E knowledge is highly desirable
  • A proactive attitude, flexibility, and the ability to collaborate effectively with colleagues and service partners

What we offer

  • Competitive salary and comprehensive benefits package
  • An inclusive, supportive team culture
  • The opportunity to help define the future of service-led building management
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