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As a Workplace Mental Health Consultant, you will provide individual therapy to employees, management consultations, trainings, critical incident response, and assessment and referral mental health support to employees at a Fortune 500 company in the financial services and insurance industry. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager.
Job Responsibility:
Provide consultation and support to managers, people teams, and members to enhance employee wellbeing and workplace effectiveness
Providing individual therapy to employees on site and/or virtually
Provide solution-focused employee mental health consultation and connection to appropriate resources
Proactively develop strong and trusting relationships with leaders and HR POCs and execute against a local action plan for your site
Coordinate and deliver critical incident response
Conduct company tailored trainings and Spring Health benefit promotion events
Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members
Complete required internal training and assignments and attend Spring Health Clinical Team meetings
Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to successfully deliver targeted interventions
Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up
Provide management consultation that enhances employee wellbeing and workplace effectiveness
Complete management referral intakes according to established guidelines
assure appropriate placement of management referred employees
provide guidance regarding EAP protocols to counselors working with employees
Confirm that necessary paperwork is in place to both providers, HR/Managers including signed releases in order to coordinate follow-up with treatment providers, and other necessary HR/Managers
Provide follow-up to monitor employee compliance and feedback to supervisors, HR/Managers
Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership
Complete accurate and timely documentation of all service delivery
Participate in the case review process on a regular cadence with the customer’s leadership team
Represent Spring Health and help to support/reinforce program parameters and goals
Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints
Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate
Requirements:
Unrestricted license to practice psychotherapy in Pennsylvania and New York (Psychologist, LCSW, LMFT, LPC, LMHC, etc.)
Minimum of 3 years of post-graduate experience with at least 1 year experience as an independently licensed clinician
Training and experience in delivering management consultation, critical incident response, and training presentations
Comfortable with technology and are telehealth competent
Training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
Comfortable with providing safety planning and intervention during situations where a client might present with higher risks
Committed to high quality documentation of service delivery that is completed in a timely manner
Required to have at home WiFi and a personal device that connects to the WiFi to support the need for 2FA set up
Nice to have:
Licensure in Massachusetts and New Jersey is preferred but may be obtained post-hire