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Workplace Manager

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

36000.00 GBP / Year
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Job Description:

We are looking for a professional, customer focused Workplace Manager to act as the welcoming face of the workplace, delivering a first class hospitality and front of house experience for employees, visitors, clients, and stakeholders. This is a varied and fast paced role where you will ensure the smooth day-to-day operation of the workplace while maintaining exceptional service standards and a safe, professional environment. You will play a key role in creating a positive workplace experience through outstanding customer service, facilities coordination, and operational support.

Job Responsibility:

  • Act as the first point of contact for all visitors, employees, and clients, manage access procedures and security checks
  • Handle enquiries efficiently and provide exceptional customer service at all times
  • Support meeting room bookings, meeting room set ups, arrange refreshments, and workplace requests
  • Conduct daily workplace inspections, ensuring high standards of cleanliness, health & safety, and presentation
  • Report faults and service issues
  • Assist with desk moves, workplace setups, stationery management, and tea point maintenance
  • Support internal events through logistics planning and on-the-day coordination
  • Manage inbound and outbound mail services across the workplace
  • Sort, distribute, scan, bind, and forward documents accurately and efficiently
  • Coordinate courier services and ensure timely handling of deliveries
  • Build strong working relationships with stakeholders, contractors, and service providers
  • Coordinate contractor visits and maintain excellent client satisfaction standards
  • Support emergency procedures including evacuations and PEEPs
  • Conduct routine health & safety check
  • Liaise with emergency services where required
  • Assist with executive meetings, hospitality, catering coordination, and administrative tasks

Requirements:

  • Previous experience within hospitality, reception, concierge, or front of house environments
  • Excellent communication and interpersonal skills
  • Professional, polished, and approachable manner
  • Strong organisational and multitasking abilities
  • Experience using Microsoft Office, booking systems, AV equipment and meeting room technology
  • NVQ Level 2 in Reception, Administration, Hospitality, or similar qualifications advantageous
What we offer:
  • Competitive salary
  • A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
  • Healthcare cash plan
  • 25 days’ holiday plus bank holidays
  • Enhanced maternity and paternity packages (eligibility criteria apply)

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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