CrawlJobs Logo

Workplace Lead

jll.com Logo

JLL

Location Icon

Location:
Australia , Sydney

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Workplace Lead role supports the delivery of a positive, consistent workplace experience across Sydney Precinct, ensuring the workplace enables people to do their best work every day. Reporting to the Experience Manager, this role focuses on the day‑to‑day execution of the workplace experience strategy. It supports how spaces function, how services are delivered, and how efficiently issues are identified and resolved. The role plays a key part in ensuring workplace tools and services — including meeting rooms, lockers, technology, amenities, and shared spaces — are used effectively and in line with Workplace Guidelines and expected behaviours.

Job Responsibility:

  • Support the Experience Manager in delivering a high‑quality workplace experience aligned to the overall workplace strategy
  • Conduct regular floor walks and observations to identify emerging issues, service gaps, or behavioural drift, escalating or resolving issues using established processes and tools
  • Lead Workplace Coordinators, providing guidance on presence, communication, and service delivery standards
  • Manage the onboarding, training, and day‑to‑day support of Workplace Coordinator team members
  • Help ensure workplace services are intuitive, human‑centred, and proactive rather than reactive or transactional
  • Act as a key on‑site contact for workplace‑related queries, supporting relationships with Property, Technology, and Business teams
  • Support the day‑to‑day operation of workplace services including soft services, meeting rooms, lockers, amenities, and shared spaces, in collaboration with Facilities Management
  • Contribute to reporting and insights on workplace performance, trends, and opportunities for improvement
  • Support alignment across Workplace, Facilities, hospitality/café, technology, and security teams to reinforce positive workplace behaviours
  • Assist in the coordination of workplace events and activations, ensuring readiness, clear communication, and minimal disruption to staff
  • Monitor supplier performance and systems effectiveness, escalating issues and supporting incident response as required

Requirements:

  • Experience in hospitality, facilities management, or a related field, or equivalent practical experience
  • 3–5 years’ experience in hospitality, workplace, or facilities environments
  • Experience supporting teams delivering customer or employee experience in a corporate setting
  • Strong service mindset with the ability to build positive relationships with stakeholders and service partners
  • Understanding of modern workplace principles and best practices
  • Comfortable working in a hands‑on, on‑site role with a strong focus on execution and follow‑through

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Workplace Lead

Workplace Solution Lead

As a Workplace Solution Architect/Lead, you will play a pivotal role in shaping ...
Location
Location
Belgium , Brussels
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor or Master’s degree in computer science or a relevant equivalent
  • At least 5 years of relevant experience
  • Extensive experience in designing, implementing and supporting Modern Workplace projects
  • M365 technologies never bore you and inspire you to keep on learning
  • Presales and Solution building
  • Expert knowledge of Microsoft technologies (Office365, Teams, SharePoint, Intune, Azure,… )
  • Analysis of complex problems and tackling them with a commercial mindset is your cup of tea
  • Fluent in English and Dutch/French
Job Responsibility
Job Responsibility
  • Designing and implementing comprehensive solutions that integrate seamlessly into diverse work environments while enhancing the user experience and business efficiency
  • Portfolio management
  • Listening to market demands and communicating with vendors to manage product portfolio
  • Presales and Solution Building
  • Engaging with customers to build solutions for them and provide projects
  • Launching projects and providing a smooth handover to the project team
What we offer
What we offer
  • A company car or mobility budget
  • Laptop, phone & phone subscription
  • A competitive salary and indefinite contract
  • Insurance coverage, meal vouchers, eco-cheques, and more
  • Continuous learning opportunities through the Sopra Steria Academy to support your career development
  • Fulltime
Read More
Arrow Right

Workplace Solution Lead

Play a pivotal role in shaping the future of work for clients by designing and i...
Location
Location
Belgium , Flanders/Brussels
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor or Master’s degree in computer science or a relevant equivalent
  • At least 5 years of relevant experience
  • Extensive experience in designing, implementing and supporting Modern Workplace projects
  • Knowledge of M365 technologies
  • Presales and Solution building experience
  • Expert knowledge of Microsoft technologies (Office365, Teams, SharePoint, Intune, Azure)
  • Analysis of complex problems with a commercial mindset
  • Fluent in English and Dutch/French
Job Responsibility
Job Responsibility
  • Designing and implementing comprehensive workplace solutions
  • Portfolio management
  • Listening to market demands and communicating with vendors
  • Presales and Solution Building
  • Engaging with customers to build solutions
  • Launching projects and providing smooth handover to project team
What we offer
What we offer
  • Company car or mobility budget
  • Laptop, phone & phone subscription
  • Competitive salary and indefinite contract
  • Insurance coverage
  • Meal vouchers
  • Eco-cheques
  • Continuous learning opportunities through Sopra Steria Academy
  • Flexible working arrangement
  • Fulltime
Read More
Arrow Right

Workplace Experience Site Lead

As the Workplace Experience Manager, your first priority is proactively optimisi...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant professional experience in program and portfolio management
  • Experience in Food & Beverage services is essential
  • Experience building strategy based on vision and goals, turning a strategy into executable plans, and driving high visibility and complex projects
  • An analytic rigor, drive to support decisions with data, and the ability to make data digestible to varied audiences (big data, financial models, etc.)
  • Experience in diagnosing pain points for teams, moving their Workplace Experience to good, and going the extra mile to ensure they are great
Job Responsibility
Job Responsibility
  • Continuous Improvement: Develop proposals and lead projects to deliver customer promises and business priorities
  • In-Office Experience: Act as a point of escalation for any issues in your office
  • Act as Budget Custodian: Manage budgets for food & drink, kudos, and staff wellness programs
  • Drive Office Value: Create action plans to meet business targets for cost, occupancy, and connection
  • Accelerate Atlassian Onboarding: Deliver New Hire onboarding in your geography
  • Improve Customer Journeys: Walk in the shoes of your customers to anticipate future needs and propose improvements
  • Food & Drinks Service: Partner with our catering vendor to ensure a quality daily dining program for Atlassians and visitors
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

Restaurant Shift Lead

The position directly supervises the operations of a shift in a restaurant. The ...
Location
Location
United States of America , Jesup
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills
  • motivates, coaches, and leads team members
  • acts with integrity
  • keeps commitments
  • contagious positive attitude
  • ability to gain control during stressful situations
  • exhibits a sense of urgency
  • focuses on achieving results while having fun
  • team player who can work well with others or independently
  • frequently bend, twist at waist, kneel, squat, stand, and walk
Job Responsibility
Job Responsibility
  • Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
  • maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • assigns shift duties to team members and follows up to ensure completion
  • directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
  • coaches team members to follow guidelines for food preparation and production management
  • ensures product quality, food safety, and operational standards are met
  • monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift
  • completes end of shift and end of day paperwork and counts as required
  • communicates any discrepancies to immediate supervisor
  • guarantees a safe environment for team members and guests by following all government laws and safety codes
What we offer
What we offer
  • Unlimited tip pooling
  • medical, dental, vision, term life and AD&D plans
  • flexible spending and health savings accounts
  • vacation paid time off
  • company holidays paid at time and a half
  • matching 401(k)
  • tuition reimbursement
  • stock purchase plan
  • employee discount program
  • discount meal benefit
Read More
Arrow Right
New

Cluster Manager

Responsible for managing the on-site day-to-day operations of the ‘home’ Post to...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication skills with proven ability to build and maintain relationships both internal and external and at multiple levels within organisations
  • Strong organisational skills with the ability to manage multiple responsibilities while maintaining high quality standards
  • Experienced people manager with ability to develop and motivate both staff and vendor relationships
  • Decision-maker, highly motivated with strong commercial business acumen and possessing first class communication and presentation skills with strong emphasis on delivering set objectives and hands on performance
  • A strong client service and relationship management outlook
  • Experienced negotiator, used to managing multiple vendors and ensuring exceptional service delivery in a demanding commercial framework
  • Attention to detail
  • Fluent business language skills in both English and preferably a local language
  • Ability to respond to a diverse, multi-cultural blend of high dynamic, demanding and professional clients
  • Self-motivated, driven by success and determined
Job Responsibility
Job Responsibility
  • Responsible for managing the on-site day-to-day operations of the ‘home’ Post to ensure the facility operations are delivered in line with the specification and contract as agreed with the client
  • Supervises a number of Posts within the Cluster including managing their ‘home’ Post
  • Responsible for managing the local relationship with the client and works in cooperation with the client, their stakeholders and service subcontractors
  • Oversees the whole FCDO account operations for the country and leads implementation of account processes and procedures
  • Provides supervision and guidance to PFMs of the Posts within the Cluster and acts as the single point of contact for all Posts within the Cluster
  • Responsible across all Posts in the Cluster for driving: health, safety and compliance related issues
  • ensuring Security compliance including Annex 15 records are updated and provided
  • environmental sustainability matters
  • project related matters including identification and minor works delivery
  • Responsibility for all JLL activities at client sites
  • Fulltime
Read More
Arrow Right
New

Global Real Estate & Workplace Lead

We are seeking a Global Real Estate & Workplace Lead to define and execute Whatn...
Location
Location
United States , New York, NY; Los Angeles, CA; San Francisco, CA; Seattle, WA
Salary
Salary:
200000.00 - 260000.00 USD / Year
whatnot.com Logo
Whatnot
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in corporate real estate, facilities, or workplace strategy at high-growth tech companies
  • Deep expertise in lease negotiations, real estate transactions, and portfolio management across multiple geographies and lease structures
  • Proven track record leading complex construction and design projects — including buildouts, renovations, and new office launches — from concept through occupancy
  • Strong financial and analytical skills to develop business cases, manage P&L accountability, and build long-range real estate and facilities models
  • Experience building and scaling teams, including hiring, developing, and managing real estate, project management, and facilities professionals globally
  • Strategic mindset with strong operational execution — comfortable setting long-term vision while driving day-to-day project delivery and vendor management
  • Exceptional stakeholder management and communication skills, with ability to influence senior executives and translate business needs into real estate strategy
  • Experience managing real estate operations during rapid growth, including international expansion and multi-site management
Job Responsibility
Job Responsibility
  • Own Whatnot's global real estate strategy, including footprint planning, location selection, and lease vs. build decision frameworks that align with business growth, talent strategy, and financial objectives
  • Lead all real estate transactions — lease negotiations, renewals, expansions, and exits across existing and new markets including U.S., Europe, and APAC hubs
  • Direct design, construction, and buildout for new offices and expansions, ensuring projects are delivered on time, on budget, and aligned with Whatnot's brand, culture, and operational needs
  • Establish and implement global workplace standards, including design principles, space utilization frameworks, and "kit of parts" to ensure consistency, scalability, and operational efficiency across all locations
  • Build and manage vendor ecosystems for architecture, construction, FF&E, property management, facilities services, and workplace operations, driving cost efficiency and quality standards globally
  • Oversee facilities operations at scale — maintenance, compliance, vendor management, space planning, and day-to-day workplace experience across all global offices
  • Partner with Finance to develop and manage real estate and facilities budgets, including long-range forecasting, capital expenditure planning, and scenario modeling for growth and contraction scenarios
  • Collaborate with Security, IT, Legal, and People teams to integrate technical infrastructure, workplace policies, and compliance requirements into all real estate and buildout projects
  • Lead, hire, and develop a global real estate and workplace team, including project managers, facilities leads, and workplace coordinators across geographies
  • Create executive-level reporting on real estate portfolio performance, project status, budget adherence, and strategic recommendations for leadership and Board audiences
What we offer
What we offer
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement
  • Fulltime
Read More
Arrow Right

Workplace Lead

As Workplace Lead, you’ll play a key role in shaping how Supercell’s London team...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
supercell.com Logo
Supercell
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Several years of experience in workplace, office operations, facilities or a related field
  • Strong project management experience and a proven track record of leading workplace projects such as office builds, relocations or major changes
  • Experience owning projects end to end from early planning and scoping through delivery and follow-up
  • Experience managing external vendors and service partners
  • Ability to stay organised, calm and pragmatic in fast-moving environments
  • Clear communication and strong relationship-building skills
  • A genuine interest in creating workplaces built on trust, autonomy and care
Job Responsibility
Job Responsibility
  • Take local ownership of workplace projects in London, including the planning and delivery of a new office
  • Work closely with the global Office Experience team, IT, People, Finance and external partners to align priorities and execution
  • Lead and support the local workplace and office operations team
  • Oversee the smooth running of daily office operations in London, ensuring services such as food and beverage, cleaning, maintenance and security meet a high quality bar
  • Champion high standards of hospitality, care and attention to detail
  • Build and maintain strong relationships with external vendors and partners
  • Own the local workplace and operations budget
  • Collaborate closely with other Supercell offices and teams, particularly in Helsinki
What we offer
What we offer
  • Relocation support
  • Compensation and benefits structured to allow you to enjoy your time
  • Freedom and independence
  • Supportive work environment and resources
  • Fulltime
Read More
Arrow Right
New

Workplace Experience Strategy & Delivery Lead

This role is responsible for defining, enabling, and governing a hospitality-ins...
Location
Location
United States , New York
Salary
Salary:
170000.00 - 200000.00 USD / Year
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in workplace strategy, hospitality management, design, business, organizational development, or related field
  • MBA or advanced degree preferred
  • 8+ years of experience in workplace experience, hospitality, service design, operations, or business execution
  • Experience translating strategy into service standards and operating models
  • Experience working in matrixed organizations
  • Experience leading hospitality-inspired workplace or service models preferred
  • Experience partnering with amenities, activations, data, and sentiment teams preferred
  • Background in corporate real estate, facilities, or corporate services preferred
  • Candidates must be authorized to work in the United States without sponsorship
Job Responsibility
Job Responsibility
  • Workplace Experience Strategy & Hospitality Framework
  • Experience Standards, Tiering & Governance
  • Experience Delivery & Ambassador Enablement
  • Amenities & Vendor Experience Oversight
  • Employee Activations & Programming (in Partnership)
  • Measurement, Sentiment & Continuous Improvement
  • Stakeholder Engagement & Leadership
  • Global Portfolio Oversight
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right