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We are seeking a proactive and personable Workplace Host to support the smooth day-to-day running of the workplace environment. This role combines facilities coordination, front-of-house hosting, and reception support to ensure employees and visitors receive a professional and welcoming experience. The successful candidate will be highly organised, service-focused, and flexible, with the ability to support operational needs and provide additional cover during periods of annual leave. In addition, you will be required to carry out administrative duties as directed by the Estates Manager or VP Facilities and Real Estate Management. This role is Part Time: Tuesday/Wednesday/Thursday 08:00 – 14:00
Job Responsibility
Provide a professional and welcoming front-of-house presence for employees, guests, and visitors
Support reception duties as a secondary receptionist when required
Manage visitor sign-in processes and meeting room coordination
Handle incoming calls, deliveries, and general enquiries
Maintain presentation standards across reception and communal areas
Conduct daily workplace checks to ensure office areas remain clean, safe, and operational
Coordinate meeting room setups and refreshments where required
Support office supplies management, including stationery and kitchen stock
Liaise with contractors, building management, and external service providers as needed
Assist with ad hoc facilities tasks and workplace requests
Provide flexible cover during annual leave and absences where required
Support workplace events and internal meetings
Escalate maintenance or health & safety concerns appropriately
Contribute to a positive workplace culture and employee experience
Requirements
Reception & administration experience within a corporate environment
Intermediate MS Word, MS Excel, MS Outlook, MS Teams
Excellent communication skills, both verbal and written
Experience of delivering excellent customer service both face to face and over the telephone
Ability to liaise with staff & visitors at an Executive Level
Previous experience in facilities, reception, hospitality, or workplace support roles
Strong interpersonal and communication skills
Professional, approachable, and customer-service focused
Ability to multitask
Reliable, flexible, and proactive approach to work
Good working knowledge of Microsoft Office and workplace systems
Comfortable working independently and as part of a team
Nice to have
Previous hotel or cabin crew experience would be an advantage