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As the Workplace Facilities Manager, you’ll manage and maintain a property portfolio of one site (2 brand new floors) for Australia’s largest telecommunications company, with the possibility of more sites in the future. This is a fixed term contract until the 31st of August.
Job Responsibility:
Manage day-to-day operations and vendor relationships for Telstra workplace environments, focusing on exceptional customer service and experience
Serve as primary liaison between Telstra business units and internal departments to improve communication and coordination
Monitor and manage vendor performance (cleaning, maintenance, HVAC) through regular inspections, evaluations, and Corrigo work order system
Ensure compliance with WHS, environmental, and risk management policies while managing ECO responsibilities and training programs
Process invoices within authority limits, manage monthly accruals, and support annual budget coordination processes
Coordinate weekly team meetings and prepare internal communications for facilities and building-related updates via Yammer and Viva Engage
Conduct client site inspections per JLL requirements and maintain visible presence as helpful Telstra Property representative
Support broader workplace team activities including vendor transitions, tender processes, OpsAide reviews, and special projects
Maintain operational risk management programs with proper escalation procedures and incident reporting protocols
Provide continuous improvement initiatives and cost-saving opportunities through effective vendor and portfolio management
Requirements:
Qualifications in Facilities, Building, Business or related and/or relevant experience in facilities, property management or related
Client service industry experience
Knowledge of local OH&S requirements
Vendor management experience
Demonstrated ability to interpret commercial contracts