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Workplace Experience Support Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Cleveland

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

22.00 USD / Hour
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Job Description:

Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position). Plans and executes Location Services projects, performs daily walk-throughs, coordinates with vendors, manages inventory and budget, and provides support in areas such as mail services, office supplies, visitor management, and meeting coordination.

Job Responsibility:

  • Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied
  • Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location
  • Will coordinate with vendors and building management on life/safety and repair items
  • Will escalate and provide status to the Location Services Supervisor or Manager when necessary
  • Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory
  • Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion
  • Determines if supplies should be purchased directly from an approved vendor or put out to bid
  • Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget
  • When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC
  • Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm
  • Provides routine direction and support as necessary in one or more of the following areas: Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs
  • Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs
  • Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention
  • Maintaining and ordering office supplies
  • Maintaining Location Services budget
  • Visitor management and reception activities ensuring quality customer service
  • Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support
  • Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs

Requirements:

  • High school diploma
  • Ability to communicate both verbally and in writing with diverse audiences
  • Advanced Microsoft Office skills
  • Strong grammar and proofreading knowledge and experience
  • Ability to prepare chats graphics and tables etc.
  • Ability to manage multiple tasks and projects
  • Basic to intermediate knowledge of lighting HVAC and plumbing
  • Able to lift up to 40 lbs.
  • Able to stand on your feet for extended periods of time
  • Must be punctual and able to adapt to changing schedules
  • Able to convey instructions clearly and concisely and be responsive to staff or vendors when they inquire
  • Effective organization and time management skills
  • Maintain professionalism in demeanor conversation and dress
  • Strong attention to detail
  • 0 to 3 years experience in a related field or area
  • Demonstrated experience managing multiple projects
  • Ability to respond positively to changing circumstances seek and implement change to drive business improvement and serve as a model of the change
  • Work collaboratively with Location Services Supervisors/Managers to provide support across the enterprise particularly during peak times
  • Work collaboratively with Location Service Manager to provide support during the business planning process

Nice to have:

  • Excellent follow up
  • Prior experience in a professional office environment
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 01, 2026

Work Type:
On-site work
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