CrawlJobs Logo
JLL Logo JLL · Office Administration

Workplace Experience Receptionist

Singapore · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

As an ambassador your primary goal is to positively impact the care and comfort of our client’s people, partners and guests. You will engage with them and build strong working relationships. You will learn to understand their wants and needs in order they feel valued, looked after and are able to work in an inclusive and productive environment. The Experience Services Receptionist is responsible for the delivery of amazing client and guest experiences by ensuring that all customers and visitors are assisted in a welcoming, professional, and friendly manner. This client-facing role provides the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused workplace environment.

Job Responsibility

  • Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures, and office orientations
  • Engage visitors, employees, and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
  • Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills
  • Act as a central point of contact, providing information and wayfinding for the campus, services, and activities
  • Actively monitor and maintain the front desk, lobby, and surroundings to ensure an environment that is safe, clean, organized, and reflects brand standards
  • Execute the badging process for employees, visitors, and third-party providers
  • Implement and monitor standards of service to meet and exceed expectations
  • Connect with clients, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions
  • Collaborate with all services within the facility and work with facilities management to ensure a safe and comfortable work environment
  • Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns, and to ensure operations without incident
  • Create work orders for custodial, maintenance, safety, and security concerns through the appropriate channels/systems
  • Identify potential risks and escalate, as appropriate, to ensure no privacy breach, security incident or disruption to the Client’s operations occur
  • Perform ad hoc assignments and administrative support for seamless and timely delivery of services

Requirements

  • Minimum 2-3 years of previous customer service, receptionist or hospitality-related experience
  • Flexibility and positive attitude in managing shifting daily priorities
  • Fluency in English required
  • Knows how to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy
  • Working knowledge of a range of information technology tools and platforms
  • Working knowledge of software applications
  • Ability to perform minimal physical activity such as carrying small packages
JLL - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Workplace Experience Receptionist

8 matching positions

Guest and Workplace Experience Receptionist

The Guest and Workplace Experience: Receptionist is responsible for delivering e...
Location
Location
France , Paris
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient in both French and English
  • Prior relevant experience in hospitality, facility/property management, operations and/or knowledge of commercial real estate, preferred
  • Exceptional customer service skills and professionalism with a passion for hospitality
  • Adept at multitasking and able to manage multiple projects effectively in a fast-paced environment
  • Open and have good communication skills
  • Proficient with Microsoft office and have an interest in technology
  • Adaptable to work to requests and projects that may vary from day to day
Job Responsibility
Job Responsibility
  • Provide a warm, courteous and prompt welcome to all those entering the reception area
  • Ensure security procedures for your building are followed by all entering through reception
  • Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace
  • Execute Guest services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
  • Support routine walkthroughs and assessments of the workplace delivery when required to ensure adherence with service level agreements
  • Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives
  • Strive to continually improve experience service performance
  • Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives
  • Work with account and client stakeholders to organise, host, and operationalise key engagement events within the assigned client location to enhance experience
  • Work in accordance with health and safety measures and promoting a culture of safety amongst colleagues, contractors and vendors
  • Fulltime
Read More
Arrow Right

Workplace Experience Coordinator

We are looking for a Workplace Experience Coordinator to support daily front-off...
Location
Location
United States , Portland
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1-2 years of experience in a receptionist or front-desk support role
  • High school diploma or equivalent required
  • Previous experience handling visitor reception, inbound calls, and general clerical tasks
  • Ability to stay organized and manage multiple priorities in a busy office setting
  • Strong problem-solving skills and a detail-oriented customer service approach
  • Comfortable using basic Apple applications and Safari
  • Capable of supporting document handling tasks such as scanning and filing
Job Responsibility
Job Responsibility
  • Welcome employees, guests, and service providers while maintaining a detail-oriented front-desk presence
  • Coordinate contract access badges and assist with visitor check-in procedures
  • Escort visitors or vendors as needed to appropriate locations within the office
  • Prepare conference rooms for meetings by arranging supplies and ensuring the space is ready for use
  • Monitor meeting room needs and replenish materials to support smooth daily operations
  • Manage incoming and outgoing mail, packages, and deliveries with accuracy and timeliness
  • Maintain snack and breakroom inventory, including restocking items and placing supply orders
  • Provide general administrative and clerical support to help the office run efficiently
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Workplace Experience Coordinator

We are looking for a Workplace Experience Coordinator to join our team on a cont...
Location
Location
United States , Washington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in hospitality, luxury service, or customer-facing roles is highly preferred
  • Strong interpersonal and communication skills, with a service-oriented mindset
  • Proficiency in Microsoft Office
  • familiarity with Slack is an advantage
  • Ability to handle food and beverage setups with attention to detail
  • Comfortable working in an on-call capacity, including same-day assignments
  • Well-groomed appearance and demeanor, with a preference for business attire
  • Must be able to pass background checks and drug tests prior to onboarding
  • Availability to complete training and adapt quickly to varying workplace demands
Job Responsibility
Job Responsibility
  • Provide front desk and receptionist support, including answering calls and greeting visitors in a courteous manner
  • Manage food and beverage arrangements for meetings, including setup and cleanup
  • Operate and perform maintenance tasks on coffee machines, ensuring supplies are replenished as needed
  • Utilize communication tools such as Slack and Microsoft Office to coordinate tasks and share updates
  • Maintain a neat and detail-oriented appearance, adhering to a business-appropriate dress code
  • Deliver high-quality customer service, staying calm and confident during busy periods or unexpected challenges
  • Assist with clerical duties such as scanning documents and organizing files
  • Respond promptly to on-call requests and provide same-day support when required
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Workplace Experience Support Specialist

We are looking for an organized and customer-focused Workplace Experience Suppor...
Location
Location
United States , St. Louis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a receptionist or administrative support role
  • Strong communication and interpersonal skills
  • Proficiency in using office software, including PDF tools and scheduling applications
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment
  • Detail-oriented with excellent organizational abilities
  • Familiarity with workplace policies and procedures
  • High school diploma or equivalent
  • additional certifications are a plus
Job Responsibility
Job Responsibility
  • Serve as the first point of contact by welcoming visitors and addressing inquiries with professionalism and courtesy
  • Manage incoming calls and emails, routing them to the appropriate departments efficiently
  • Maintain a clean and organized reception area to reflect a positive company image
  • Coordinate and schedule meetings, ensuring all logistical arrangements are handled seamlessly
  • Assist with workplace operations, including ordering supplies and managing inventory
  • Support event planning and execution for office gatherings and team-building activities
  • Collaborate with internal teams to address facility-related needs and concerns
  • Ensure compliance with workplace policies and procedures in daily operations
  • Provide administrative support to various departments as needed
  • Monitor and report workplace trends to help improve employee and visitor experiences
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Workplace Experience Coordinator

We are looking for a Workplace Experience Coordinator to join our team on a cont...
Location
Location
United States , San Francisco
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in hospitality roles such as luxury hotels, coffee shops, or as a flight attendant
  • Strong interpersonal skills with a service-oriented mindset and the ability to manage rush periods effectively
  • Familiarity with food and beverage handling, including setup and cleanup for meetings
  • Proficiency in Microsoft Office software
  • experience with Slack is preferred
  • Ability to maintain a detail-oriented demeanor and presentation at all times
  • Availability for on-call, as-needed assignments with the flexibility to respond promptly
  • Comfortable completing onboarding requirements, including background checks and drug tests
  • Capable of multitasking and handling dynamic workplace situations with confidence
Job Responsibility
Job Responsibility
  • Provide front desk and receptionist services, including greeting visitors and managing inbound calls
  • Set up and break down food and beverage arrangements for meetings, ensuring all items are presented appropriately
  • Operate and maintain coffee machines, including cleaning cycles and replenishing supplies
  • Utilize software tools such as Slack and Microsoft Office to coordinate tasks and communicate effectively
  • Maintain a calm and confident presence while managing multiple responsibilities and addressing inquiries
  • Maintain a neat appearance and adhere to a business dress code, preferably navy blue suit with white button-up
  • Respond to on-call requests with flexibility, including same-day assignments as needed
  • Collaborate with the team to ensure smooth operations and a high-quality workplace experience
  • Complete necessary background checks and drug tests as part of the onboarding process
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right

Workplace Experience Coordinator

We are looking for a service-oriented Workplace Experience Coordinator to join o...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in hospitality, luxury service, or customer-facing roles
  • Strong interpersonal and communication skills with a service-oriented mindset
  • Proficiency in Microsoft Office
  • familiarity with Slack is preferred
  • Ability to manage multiple tasks calmly and efficiently under pressure
  • Comfortable with food and beverage handling, including setup and cleanup
  • Willingness to work on an on-call basis with flexible availability
  • Attention to detail in appearance, adhering to business attire standards
  • Ability to complete background checks and drug tests as part of the onboarding process
Job Responsibility
Job Responsibility
  • Greet visitors and staff courteously and provide concierge-level assistance
  • Manage food and beverage setups for meetings, including preparation and cleanup
  • Operate and maintain coffee machines, ensuring supplies are replenished and equipment is clean
  • Handle receptionist duties such as answering inbound calls and managing inquiries
  • Utilize Microsoft Office and Slack for communication and administrative tasks
  • Maintain a detail-oriented and business-appropriate appearance at all times
  • Provide same-day support for urgent coverage needs as required
  • Collaborate with the team to ensure smooth daily operations and address any immediate needs
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Workplace Experience Coordinator

We are looking for a detail-oriented and service-oriented ON CALL Workplace Expe...
Location
Location
United States , Boston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in customer-facing roles, such as receptionist, concierge, or similar positions
  • Familiarity with food and beverage handling, including setup and cleanup for meetings
  • Competency in using Microsoft Office applications
  • Slack experience is preferred
  • Ability to maintain composure and confidence under pressure
  • Strong organizational and multitasking skills
  • Availability to work on an on-call basis, including same-day assignments
  • Commitment to detail-oriented presentation and adherence to dress code standards
  • Willingness to complete background checks and drug testing as part of the onboarding process
Job Responsibility
Job Responsibility
  • Greet and assist visitors with courtesy and warmth, ensuring a positive experience
  • Handle food and beverage setup and breakdown for meetings, maintaining high standards of cleanliness and presentation
  • Operate and maintain coffee machines, including performing cleaning cycles and refilling supplies
  • Manage standard front desk duties, such as answering inbound calls and providing clerical support
  • Utilize Slack and Microsoft Office tools to communicate effectively and manage tasks
  • Maintain a detail-oriented appearance and adhere to business dress code standards
  • Provide same-day support when needed, demonstrating flexibility and responsiveness
  • Coordinate with team members to ensure seamless operations and problem-solving during busy periods
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Workplace Experience Coordinator

We are looking for a highly organized and proactive Workplace Experience Coordin...
Location
Location
United States , Bellevue
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong ability to manage inbound calls and provide excellent customer service
  • Solid background in administrative support and receptionist responsibilities
  • Experience in maintaining vendor files and managing supply orders
  • Demonstrated skills in event coordination and workplace organization
  • Excellent communication and interpersonal abilities
  • Ability to work independently and as part of a team in a fast-paced environment
Job Responsibility
Job Responsibility
  • Coordinate and support daily workplace operations, including administrative and receptionist duties
  • Act as the primary point of contact for inbound calls, addressing inquiries and directing them appropriately
  • Maintain vendor files and ensure compliance with organizational standards
  • Provide exceptional customer service to employees, vendors, and visitors
  • Organize and execute workplace events, ensuring all logistics are handled effectively
  • Monitor and manage office supplies, placing orders as needed to maintain inventory
  • Collaborate with leadership to implement workplace improvements and support team initiatives
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right