Workplace Experience Manager, Wells Fargo

Wells Fargo

Location:
India, Bengaluru

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This position aligns with the Workplace Design & Experience Platform, which is responsible for Employee Experience Amenities programs. This role is integral to our unified global employee experience strategy, focusing on enhancing employee engagement through our Workplace Experience program. This role is essential in fostering a globally unified employee experience, ensuring that all team members feel valued and engaged, regardless of their location.

Job Responsibility:

Workplace Experience lead in region, working with global team to deliver a consistent employee and visitor experience
Develop and implement initiatives aimed at enhancing the employee experience across remote work, hybrid work models, and global collaboration
Formulate a workplace experience strategy that respects and incorporates regional and cultural differences
Manage the planning, execution, and delivery of workplace experience projects and programs, ensuring alignment with organizational objectives
Collaborate with internal stakeholders to identify needs and ensure seamless integration of programs across diverse region
Utilize data and analytics to evaluate program effectiveness, pinpoint areas for improvement, and assess their impact on employee engagement
Partner with other Workplace Design & Experience teammates, and with change management partner to create and implement communication strategies to facilitate the successful adoption of new programs and initiatives
Stay informed of industry trends and best practices to ensure that our workplace experience remains innovative and impactful
Provide direction to a cross-functional team, leveraging business expertise to lead meetings and facilitate decision-making around the implementation of recommendations and plans
Strategize and engage in discussions with property management, sourcing, and senior leadership initiatives at a regional level
Develop category and vendor scorecards to effectively report critical KPIs related to risk, cost, and quality for centrally managed categories, presenting findings to senior leadership to monitor key risks and drive decision-making
Drive accountability for assigned initiatives, mitigate risk exposure, and create efficiencies where possible
Review and assess strategic approaches and the effectiveness of support functions and business performance
Conduct assessments through fact-finding and data analysis, employing creative solutions to resolve complex issues and develop actionable recommendations
Implement feedback-to-action loops for greater transparency across the corporate property organization
Provide ongoing neighborhood health change management support

Requirements:

8+ years of experience in Workplace Experience Program/Project Management, Business Execution, Implementation, or Strategic Planning, or a combination of relevant work experience, hospitality industry, training, military experience, or education
Excellent communication skills
Strong experience in workplace experience
Strong vendor management skills
Superior project management skills including the ability to handle multiple projects concurrently
Strong analytical skills with high attention to detail and accuracy
Solid negotiation skills and the ability to facilitate agreements across a project team
Excellent verbal, written, and interpersonal communication skills
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills, Tableau experience is advantageous
Significant experience working closely with senior and executive leadership
Possesses executive presence, high energy, ability to manage complexity and a broad scope of daily work activities and stakeholders
Ability to create a strong collaborative work environment to successfully develop partnerships
Ability to manage effectively within a matrixed organization
Exhibits the right balance of confidence and humility through exceptional listening skills
Strong collaborator and empathetic listener who works with diverse groups to solicit multiple perspectives
Highly organized and detailed and detailed-oriented, with a strategic mindset
Customer-centric approach and adept at navigating through ambiguity

What we offer:

Equal opportunity employer
Candidate accommodations available for applicants with disabilities
Drug-free workplace

Additional Information:

Job Posted:
July 08, 2025

Expiration:
July 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Workplace Experience Manager

Wells Fargo

Location:India, Bengaluru

Category:Human Resources

Contract Type:Employment contract