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AlphaSights is looking for an organized, enthusiastic Workplace Experience Coordinator to help us run things efficiently in our fast-growing office in New York. A successful candidate will embrace a ‘whatever-it-takes’ mantra to roll up their sleeves and achieve team goals.
Job Responsibility:
Drive all Front of House and reception desk operations Monday – Friday, during hours of 08:00 AM-6:00 PM
greet and provide general support to all visitors and staff
offer optimum hospitality service and professionalism
Maintain office efficiency, including: answering and coordinating incoming calls and emails
procuring, receiving, and tracking resources
processing and sending outbound mail
sorting and distributing incoming mail / packages
Support with planning in-house or off-site activities, socials, and celebrations for employee engagement, marketing, and talent attraction
assist in sorting all event details from inception to execution, (i.e. catering, space setup, etc)
Perform ad-hoc tasks, including running errands, providing carrier service, and assisting with the setup, breakdown, and clean-up of company parties and events including furniture reconfiguration
Maintain an efficient inventory system of office supplies, company branded swag, and kitchen consumables
track accurate par levels for replenishment while maintaining a cost-effective focus
Conduct routine facility inspections, seeking deficiencies with furniture, equipment or appliances and troubleshooting or remedying as appropriate
Oversee daily office tidiness and organization to ensure an aesthetically pleasing and welcoming environment
Assisting with vendor and visitor management to ensure seamless experiences for members of the office
Support core office operations, including onboarding and offboarding processes, client gifting initiatives, and building access coordination
Understand and enforce business travel policy and assist employees with business travel booking via the travel management platform
Identify opportunities to improve front-of-house, office, and workplace processes to enhance efficiency and employee experience
Working with the Workplace Experience team to brainstorm and execute on new initiatives for the company
Requirements:
0-1 years of administrative, office management, hospitality, or facilities coordinator experience
Customer-service mindset with a genuine passion for creating exceptional in-office experiences
Proactive, forward-thinker, multi-tasker, and problem-solver with superb attention to detail
Ability to think on your feet and not become easily flustered or overwhelmed
Strong interpersonal and communication skills, and the capacity to build positive working relationships across function and seniority level
The ability to manage ambiguity, a wide variety of stakeholders, conflicting priorities, and high-pressure environments
Ability to perform physical requirements of the role including lifting and carrying up to 40 pounds, standing or walking for hour long events, and using stairs
Excellent written and verbal communication
Fluency in English is essential
What we offer:
17 vacation days
10 company holidays
an end of year break between Christmas Day and New Year’s Day
Competitive medical, dental and vision insurance
401(k) match – 4% of your total compensation matched dollar-for-dollar
Prime midtown office with state-of-the-art amenities