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We are looking for a Workplace Experience Coordinator to join our team ONSITE in New York, NY. In this role, you will be responsible for ensuring seamless front desk operations and providing exceptional customer service to employees and visitors. This is a long-term contract position requiring onsite presence, offering an opportunity to contribute to the efficient functioning of a dynamic workplace.
Job Responsibility:
Welcome visitors and employees with a meticulous and friendly demeanor, issuing visitor and parking passes while adhering to security protocols
Prepare and deliver presentations, effectively communicating information to groups of various sizes
Coordinate dining, recreational, and business activities upon request, ensuring all arrangements are confirmed
Manage janitorial and maintenance work orders, ensuring timely execution and quality service
Facilitate workplace services, including mail distribution, office supply management, and onboarding activities
Address inquiries and complaints from employees, guests, and coworkers, providing solutions with a focus on excellent customer service
Plan and oversee on-site events, including securing event space, coordinating setup and teardown, and managing supply delivery
Follow property-specific security and emergency procedures, notifying appropriate parties to maintain safety
Collaborate with vendors to ensure timely delivery of goods and services to the workplace
Communicate detailed information within the team and execute tasks as directed by the manager with precision and clarity
Requirements:
High school diploma or equivalent, with up to two years of relevant experience
Ability to follow established routines and standards while maintaining attention to detail
Strong communication skills to exchange clear and concise information
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
Excellent organizational skills and a proactive, inquisitive approach to problem-solving
Familiarity with security protocols and emergency procedures
Ability to manage multiple tasks simultaneously while maintaining professionalism
Experience coordinating with vendors and handling workplace service operations
What we offer:
medical, vision, dental, and life and disability insurance