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We are looking for a dynamic Workplace Experience Coordinator to join our team on a contract basis in San Francisco, California. This position will provide crucial support to ensure smooth office operations and exceptional customer service. The role offers an exciting opportunity to contribute to a detail-oriented environment while showcasing your skills in hospitality, administration, and technology.
Job Responsibility:
Deliver outstanding customer service to both internal and external clients, focusing on creating a welcoming and detail-oriented experience
Support front-of-house operations, including reception duties, catering setups, room transitions, and general office functions
Conduct daily walkthroughs of office and meeting spaces to ensure cleanliness, organization, and readiness for upcoming events
Provide basic technology assistance and troubleshoot A/V equipment to facilitate seamless meeting experiences
Collaborate with the Workplace Team to address guest inquiries and provide solutions for office or meeting room technology needs
Maintain accurate communication with team members regarding updates, client needs, and business activities
Offer local knowledge about the office, building amenities, transportation, and nearby attractions to enhance guest experience
Cross-train in Welcome Desk functions and assist with administrative tasks as needed
Ensure compliance with safety, security, and health protocols, including maintaining accurate records
Contribute to regular reporting and office documentation to support operational efficiency
Requirements:
Proven experience in customer service, hospitality, or office administration roles
Familiarity with A/V technology and ability to troubleshoot basic connectivity issues
Strong interpersonal and communication skills, both written and verbal
Ability to manage multiple tasks efficiently and maintain attention to detail
Comfortable working in a fast-paced environment and adapting to various responsibilities
Knowledge of local points of interest and ability to provide concierge-style recommendations
Proficiency in using email, multi-browser platforms, and office technology
Previous experience in reception, catering, or conference room setups is preferred
What we offer:
medical, vision, dental, and life and disability insurance