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Workplace Experience Coordinator

United States, San Francisco · Job Posted January 04, 2026
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Job Description

We are looking for a dynamic Workplace Experience Coordinator to join our team on a contract basis in San Francisco, California. This position will provide crucial support to ensure smooth office operations and exceptional customer service. The role offers an exciting opportunity to contribute to a detail-oriented environment while showcasing your skills in hospitality, administration, and technology.

Job Responsibility

  • Deliver outstanding customer service to both internal and external clients, focusing on creating a welcoming and detail-oriented experience
  • Support front-of-house operations, including reception duties, catering setups, room transitions, and general office functions
  • Conduct daily walkthroughs of office and meeting spaces to ensure cleanliness, organization, and readiness for upcoming events
  • Provide basic technology assistance and troubleshoot A/V equipment to facilitate seamless meeting experiences
  • Collaborate with the Workplace Team to address guest inquiries and provide solutions for office or meeting room technology needs
  • Maintain accurate communication with team members regarding updates, client needs, and business activities
  • Offer local knowledge about the office, building amenities, transportation, and nearby attractions to enhance guest experience
  • Cross-train in Welcome Desk functions and assist with administrative tasks as needed
  • Ensure compliance with safety, security, and health protocols, including maintaining accurate records
  • Contribute to regular reporting and office documentation to support operational efficiency

Requirements

  • Proven experience in customer service, hospitality, or office administration roles
  • Familiarity with A/V technology and ability to troubleshoot basic connectivity issues
  • Strong interpersonal and communication skills, both written and verbal
  • Ability to manage multiple tasks efficiently and maintain attention to detail
  • Comfortable working in a fast-paced environment and adapting to various responsibilities
  • Knowledge of local points of interest and ability to provide concierge-style recommendations
  • Proficiency in using email, multi-browser platforms, and office technology
  • Previous experience in reception, catering, or conference room setups is preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in company 401(k) plan

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